Loosing shawdirect channels at specific times
First of all Hello.
I have a problem that has being going in for over a month now and three receivers. Shawdirect tech support is of no help either.
Every day short of Sundays i loose or get blacked out channels at 11am and 8pm. It's almost always a CBS related channel, and the fact of the matter is if the show is fed to lets say global or ntv those channels are also blacked out.
The receivers are working perfectly and dish signal strength hovers around 92-95% which is well above base line.
After 11am and 8PM ( aka 12pm and 9pm) everything comes back but by then the shows are over, obviously.
50+ receiver refreshes since this problem began, lost count on how many factory resets were done.
The blacked out channels themselves are feeding since their menu, guide, show data and timers are working however there is no picture or audio.
Now if i refresh or reset the receivers they channel show comes back until i change channel then the black out happens again.
It does looks like a lack of memory on the receivers as if the codecs get changed and the relay feed to the other channels are also blacked out however channels like NTV are not in HD but it effects both standard and HD channels.
All other channels work and another fact that two of three receivers have different blacked out channels but still at the same times as the other receiver.
I have heard of CBS blacking out certain shows recently with at&t and such , however there are Canadian produced shows that are also being blacked out by shawdirect at those hours.