I've been through the same issue with them. The IP gets assigned, but the gateway that their system assigns does not work properly. Calling them is like talking to a bag of sand.

 

@AtlanticRebel

Wow.. that's an unfortunate bug... and the number of people trying to use Adv DMZ is probably so low, the issue doesn't even show up on their radar.
I am definitely keeping my R3000!

 

Calling them is like talking to a bag of sand.

Although not particularly helpful, your comment gave me a good laugh.

 

And, unfortunately, their 'DMZ' really doesn't help for a lot of applications.

ICMP is not passed, so you CAN NOT use an IPv6 tunnelbroker with the HH3000
ESP is not passed, so you can not properly use IPSec tunnels(endpoint in responder mode only will sometimes work)

 

I know this is an older post but has anyone found a new workaround at all or heard anything about a update fixing the feature?

 

You could take the SFP out and use your own router on VLAN 35, but if you have home phone or TV service you will loose access to it. TV service can possibly be worked around using pfSense but not on an EdgeRouter.

 

I have Advanced DMZ working for over a year now. some times I have to reboot both devices, and then release and renew the IP from my ASUS Router to get it to pick up the Public IP.
but initially in the HH3000 just go to the DMZ section, click on the device you want to use, click on the Advance option down below, then Save.
on the router/pc that is being used do a release/renew and it should have the Public IP.

 

New HH3000 installed. HH3000 LAN 3 to WAN of my router. Under DMZ, added my router and checked Advanced DMZ box. Advanced DMZ is not working.

The router does not get an external IP from HH3000. The HH3000 saw my router at some point because it gave it a 169.1.1.1 IP. Currently, though, my router is showing as off-line.

 

The times it goofs up on me, the router just gets a 192.196.2.x IP from the router.
Yesterday morning I woke up and had no internet access, I had to Reboot the HH3000 and let it come all the way up, then reboot the router and had internet access with ADMZ working again.

** I only have Internet working, I don't have TV service, If you have TV service you might need to have the STBs connected to the HH3000 and not use VLAN options in router.
I just use "DHCP automatic" in my ASUS router, I previously had VLAN used with old setup before HH3000

 

Advanced DMZ question

Hi all,

I am trying to get my PS4 to work with the advanced DMZ and all I get on my PS4 from the 3000 is the public IP. No gateway or DNS. How does this setup work? Is there an industry-standard name for this type of 'advanced DMZ'?

 

It doesn't work properly on the HH3000, and it's not a priority of Aliant to fix it.

 

@Morgano

Just curious why you want to run Advanced DMZ to your PS4? I wonder if regular DMZ would work for you

 

To obtain the elusive NAT 1. Vanilla DMZ keeps you NAT 2, like no DMZ.

 

I have a buddy that thought this was the MOST IMPORTANT thing to have setup for his PS4 to play GT:Sport, I finagled it to work on his R3000h(he was installed just before the HH3000 was released in his area), he had been running standard DMZ(NAT 2) fine for years, as soon as we switched to ADMZ, he lost the ability to play, whatever was going on, it didn't work right. Switched back to standard DMZ hosting, and all was good. Games like this are designed to work fine without any special DMZ configuration, otherwise 99.9999999999% of home users wouldn't be able to play or get things working on their own. These games would NEVER be designed to accept direct incoming connections, they all rely on central servers to manage this.

 

I think regular DMZ AND port forwarding might give me NAT 1. Just vanilla DMZ does not.

 

Regular DMZ would not require port forwarding. When you configure regular DMZ, it asks the IP of the DMZ, it then forwards ALL packets destined for the internet facing IP, to that IP specified, thus eliminating the need for port forwards.

 

I was pushed firmware version SG48221028, now advanced DMZ is working.

 

With the latest firmware (SG48221028) I still have the same experience, the public IP is given to the DMZ device, but nothing actually reaches the DMZ from outside. I can't load a webpage, for example. When you say it's working, are you able to access your DMZ device from outside?

 

Did you call in to request it (I've read that on the DSLReports forum) or did it "magically" appear? I'm curious if I should call them to have mine pushed down...

 

Mine got pushed after we had a brief power outage in Moncton last week. Beware my settings were reset to default.

 

Thanks. I've been rebooting about every other day. I only have a few port forwarding rules set and everything's "print-screened" and documented.

I just want my Advanced DMZ to start working so I can use my own router.

 

I'm having the exact same problem here.

1. Read about Advanced DMZ and thought I had finally found the solution to my problems with the HH3000. Enabled it, nothing. My 3rd party router kept the private 192 address even after releasing, renewing and rebooting (it's an Airport Extreme, latest model).

2. Saw this thread, realized I was on an older firmware and rebooted the HH3000 to try and get the new one pushed to me. That didn't work so I did a factory reset of the HH3000. That also didn't work, and broke TV service so I called Bell. When they were trying to resolve the issue I requested an upgrade to the latest firmware, which they did. Now it's on FW version SG48221028.

3. Tried Advanced DMZ again. This time the router was able to grab a public IP, but I got the same issue as MerceanCoconut. Nothing works, nothing is accessible. Flip back to regular DMZ and once it grabs the private IP again, everything works. Tried multiple reboots and resets, as well as an additional factory reset with the new firmware. No luck.

Not sure where to go from here. I have a technician coming to try and fix the TV service issue. I was going to ask for a new device, hopefully I get someone knowledgeable.

 

Well, that was short lived. Advanced DMZ has stopped working. Same issue you are having. Pulls the WAN IP, but nothing routes.

 

I wonder what gateway address it's giving you, and if it's the same one it uses itself when not using Adv. DMZ. I guess I'm just curious as to where exactly the breakdown is...

 

It would be real helpful if the HH3K would show the actual DHCP lease info on it. I can't see anywhere that says what GW is assigned for the IP, nothing.

 

I'm giving up on Advanced DMZ. My new TPLink router (well, as in 2.5 years old) just pooched itself some time overnight and won't power on so I'm back to using the HH3000 for everything now anyway.