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Discussion starter · #42 ·
Wireless Home Phone uses Cell Towers, although it works like a Home Phone. I wonder if it provides a Dial Tone on the Device.
 
A family member of mine has had the Wireless home phone, and YES it Does generate a Dial Tone on the device connected. It is simulating a landline phone connection using a cellular technology. its a phone connection, just using a different way to connect to the phone network instead of copper network.
 
When someone says they don't like VOIP because they may lose it during a power outage, well that point is kind of moot since most people now have a mobile phone which can be cheaper than a landline that will work in a power outage.
I just went through a power outage in Mississauga. I have the Rogers Ignite cable modem plugged into a UPS, along with my router, Ethernet switch and WiFi access point. I checked my home phone every few minutes and it worked until my UPS died after almost a half hour. According to the Alectra outage map the outage area was big enough to include any Rogers node that would service my home. When my UPS died, taking my WiFi & Internet with it, my phone switched from WiFi to 5G network.

Bottom line, my phone and Internet access stayed up during the outage for at least a half hour. I don't know how long it would have lasted though.
 
I guess you're lucky to have a node that still has a battery with some battery life in it. Most people now don't.

Despite having "everything necessary" in my house on a UPS, my Internet, home phone (& TV) go down instantly (near Yonge & Lawrence)
 
I have not found out what the standalone price for Rogers Xfinity Home phone is either online or by calling in. The agents on the phone say its available on its own but can not tell me what price, they only pushing the bundle of home and internet they claim it provides more "VALUE". They also are unable to tell me if the phone available on its own is due to it being "Grandfathered" by existing customers or if it can or can not be be Sold as a standalone product. They probably don't even know the answer themself.

I suspect it is available but they are trained to upsell you so they are pushing hard to bundle it, this is why you only see the bundle price online and not the standalone price.
 
Since Rogers (Xfinity) TV and Internet and Home Phone are now available through one "gateway" (home phone is no longer a separate modem), it is more work both technically and business-wise (billing, etc) to separate the three options.

Therefore Rogers is unlikely to provide stand-alone Home Phone for the very few who might want it.

With Xfinity (IPTV), originally it was not even possible to have a TV-only package, but that is now possible, I'm guessing due to enough demand. This is why Rogers "pushes" the bundles and provides a good discount to those who take a bundle and also commit to a two-year contract.

Rogers also used to provide "vacation stops" for each type of service where you could be billed say $10/month for each stopped service while away on an extended vacation (with Legacy Digital Cable) . This is no longer possible with Xfinity. It's all your services or nothing.
 
Providing home phone separately is not cost effective and may may be economically viable. I haven't seen the rental price for the Xfinity gateway but a legacy modem/router is $10. Add the cost of network and last mile maintenance and, Rogers' high business overhead makes home phone overpriced when compared to the competition. (Except for Bell which has similar cost issues and charges up to $70+ for home phone.) It's much better to go with a third party VoIP service that has a reasonable price. Both will suffer from the same major issue which is loss of home phone when the cable service goes down. Another option is 4G/5G home which is available from most major wireless operators and may be cheaper, especially when bundled. If reliability is an issue, make sure the home phone is on a different wireless network than any active cell phone plan.
 
I agree that it is not cost effective for them to offer it on its own and it is much more worthwhile to go with a third party VoiP phone service, but shouldn't an option be available for Phone only? what if they do not need internet nor TV? what if they are a Senior Citizen?

This post is more than a year ond and no one has found out the cost?
 
 
I agree that it is not cost effective for them to offer it on its own and it is much more worthwhile to go with a third party VoiP phone service, but shouldn't an option be available for Phone only? what if they do not need internet nor TV? what if they are a Senior Citizen?
One point is Rogers can provide better quality of service to it's own home phone than third party. However, I don't know if it's done.

BTW, I'm a senior and have TV, Internet and home phone, all through the one box. I also have a cell phone so I could get rid of my Rogers home phone, but since I'm not charged for it, why bother?
 
"not charged for it" is just a gimmick. Its built into the price already. The company knows the true cost of the services
 
Rogers offered "free" home phone with mobile, internet and TV bundles at one time. With such bundles, the extra cost for providing home phone would be insignificant. It's when home phone is purchased on its own that support costs become a major part of the price.
 
I am not sure. I have had "Home Phone" through Shaw/gers since 2013
and the one phone itself is plugged through the old telephone jack in the wall.
The adjacent (cordless) phones don't need a jack and only require AC power.

The phone is not connected through the internet modem, neither now or since i had Home Phone in 2013. It is probably connected right through to the splitters in the closet, but I wouldn't know, because it's locked and secured by Shaw/gers.

The only modem i have presently, is the Gen 3 and it's not in the closet.
 
I don't know how Shaw did things, however I connected the phone outlet on the modem to my phone wiring, after I disconnected it from Bell. This way, all my phone jacks work as before. Back then, I had a separate box for the phone and split my cable between my cable modem and TVs. Now, everything is IP over Ethernet.
 
The phone is not connected through the internet modem, neither now or since i had Home Phone in 2013. It is probably connected right through to the splitters in the closet
Shaw used to use a separate telephone modem connected to the Shaw coax. Typically the phone connection on the modem was plugged into your home's phone wiring so you could use all the jacks.
 
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