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Call Blocking On Rogers Wireless

115K views 11 replies 7 participants last post by  James  
#1 ·
As someone who has been using the *67 feature for name and number blocking on Rogers Wireless for years, I was surprised to learn when trying to make a call that the *67 command will no longer work to allow you to accomplish this. A recorded message now comes on informing you that to ensure your name and number are blocked you now have to dial #31# before the number you are calling.

I'm wondering if the change from a * prefix to that of a # signifies that Rogers is now starting to charge for this feature on a per call basis (which they shouldn't) as they have apparently started doing with their Home Phone division.

Anyone have any insight on this change as to when it started and what, if anything, it might mean?
 
#3 ·
#31# is actually part of the GSM spec, its been available for YEARS on Rogers and Fido, and Other GSM carriers all over the world. *67 is actually a code that bell canada came up with, and everyone got so used to it, people were complaining before the GSM networks were launched in canada that everyone would forget the new code, so they decided to use the old code as LEGACY. They never advertized *67 or *82, but it was the customers who started telling everyone else to use these codes. The carriers have always told you to use #31# and *31# from day one, not my fault no one pays attention.
 
#4 ·
The carriers have always told you to use #31# and *31# from day one, not my fault no one pays attention.
I have been with Rogers Wireless (and its various incarnations) for 16 years and this is the very first time I have ever heard of the code #31# and believe me, I certainly do pay attention. I also don't ever recall them telling me to use this code for call blocking either.

FWIW, I called customer service earlier today and after being transferred to both tech support and their data department, neither one of them had any idea the use of this code had become mandatory on their own network. I also did a search on rogers.com for "#31#" and unless they've added it in the last few hours, nothing tuned up there either. I guess #31# must be a well kept secret at Rogers Wireless. :eek:

In any case, thank you both dcomp11 and Paolo for your informative replies.

BTW, and please forgive my ignorance, but what does/did the codes *82 and *31# do?
 
#7 ·
That's interesting Dr. Dave. I just did another search on Rogers Wireless for "call blocking" and this is what came back:

Your search - call blocking - did not match any documents.
No pages were found containing "call blocking".

Suggestions:

* Make sure all words are spelled correctly.
* Try different keywords.
* Try more general keywords.


Huh? What it is I am I doing wrong that is causing these results?

BTW, thanks for the clarification on *82 and *31# dcomp11. I have honestly never seen or heard of these two particular codes before.