Hey everyone,
I'd consider myself pretty well versed with ExpressVu infrastructure. Over the last 20 years I've installed at least a dozen dishes, repointed, troubleshot, etc. but was hoping for y'alls help with some recent issues. Lots of background information below in point form, but the important part is the current state and looking for advise on how to get channels back/what I should do next:
-Parents were having issues with channels and not wanting to bother me, started calling Bell and unplugging receivers, rebooting, getting them to resend programming, etc. but nothing worked
-I came by and tried some of the same/ran checkswitch, couldn't get any of their receivers to detect the existing SW44. Tried to swap out power inserters, power supplies (tested fine) to no avail
-Finally got on the roof and tested the dish with a DPP Twin LNB, couldn't get any signal. Looking at the line of sight, determined it could be an issue with trees growing or getting bigger
-(Around a month ago) Decided to install a dish in a new orientation on their house (I had a spare dish). After testing a few locations, got great signal on 82 (85+) and 91 (95+) with the connected Twin LNB
-(This last week) Finally got around to trying to connect the dish to their existing internal wiring. Figured I would try the SW44 since power supplies seemed fine and didn't believe they had any issues
-Trying with multiple boxes and multiple cables, couldn't get any receiver to detect the SW44 - would always show "Reception Error!" in red in the status
-Decided to try the Twin LNB and after some issues, got it detected by one receiver/TV. I might have issues with other cables and have to redo some ends
So the way it sits now is my one receiver that detects the Twin LNB has great signal on 91 and doesn't detect 82 at all. In reading threads on this forum, seems this might be par for the course now with the channels being moved to 91 and 82 going offline? But at the moment I can't navigate to any channels and the guide is not really downloading. Should the guide and channels come in just fine with only getting signal on 91? Or are we still expecting some kind of signal out of 82 as well?
I've tried running checkswitch and it succeeds, albeit only with 91 detected but great signal. I've tried restarting, power cord pull, resending programming etc. but nothing has worked so far. I'm wondering if programming downloading overnight or giving more time for programming to sync will help but not hopeful for that.
The receiver I'm testing is a 6131, software V308. Receiver is added on their profile online, active and all is fine there. Some pictures of current state are attached, if anyone has any thoughts/suggestions/questions please let me know.
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I'd consider myself pretty well versed with ExpressVu infrastructure. Over the last 20 years I've installed at least a dozen dishes, repointed, troubleshot, etc. but was hoping for y'alls help with some recent issues. Lots of background information below in point form, but the important part is the current state and looking for advise on how to get channels back/what I should do next:
-Parents were having issues with channels and not wanting to bother me, started calling Bell and unplugging receivers, rebooting, getting them to resend programming, etc. but nothing worked
-I came by and tried some of the same/ran checkswitch, couldn't get any of their receivers to detect the existing SW44. Tried to swap out power inserters, power supplies (tested fine) to no avail
-Finally got on the roof and tested the dish with a DPP Twin LNB, couldn't get any signal. Looking at the line of sight, determined it could be an issue with trees growing or getting bigger
-(Around a month ago) Decided to install a dish in a new orientation on their house (I had a spare dish). After testing a few locations, got great signal on 82 (85+) and 91 (95+) with the connected Twin LNB
-(This last week) Finally got around to trying to connect the dish to their existing internal wiring. Figured I would try the SW44 since power supplies seemed fine and didn't believe they had any issues
-Trying with multiple boxes and multiple cables, couldn't get any receiver to detect the SW44 - would always show "Reception Error!" in red in the status
-Decided to try the Twin LNB and after some issues, got it detected by one receiver/TV. I might have issues with other cables and have to redo some ends
So the way it sits now is my one receiver that detects the Twin LNB has great signal on 91 and doesn't detect 82 at all. In reading threads on this forum, seems this might be par for the course now with the channels being moved to 91 and 82 going offline? But at the moment I can't navigate to any channels and the guide is not really downloading. Should the guide and channels come in just fine with only getting signal on 91? Or are we still expecting some kind of signal out of 82 as well?
I've tried running checkswitch and it succeeds, albeit only with 91 detected but great signal. I've tried restarting, power cord pull, resending programming etc. but nothing has worked so far. I'm wondering if programming downloading overnight or giving more time for programming to sync will help but not hopeful for that.
The receiver I'm testing is a 6131, software V308. Receiver is added on their profile online, active and all is fine there. Some pictures of current state are attached, if anyone has any thoughts/suggestions/questions please let me know.
