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Discussion Starter #1
Yeah Yeah I know we don't talk about Acanac here cause of previous SPAM bad reviews but they just got CRTC approval to provide IPTV so I think we need to rethink this one.

CONGRATULATIONS!!!


2012-539 Zazeen Inc.
Gatineau, Montréal, Québec and Sherbrooke, and their surrounding areas, Quebec
APPROVED - Application for a regional broadcasting licence to operate terrestrial broadcasting distribution undertakings to serve the above-noted locations and their surrounding areas

2012-540 Zazeen Inc.
Toronto, Hamilton/Niagara, Oshawa, Kitchener, Ottawa, London and Windsor, and their surrounding areas, Ontario
APPROVED - Application for a regional broadcasting licence to operate terrestrial broadcasting distribution undertakings to serve the above-noted communities in Ontario
 

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As I told TVJunkie, I only banned Acanac after representatives from the company in a phone call told me go "**** myself" and to shove the digitalhome website "up my ass"

Not a company I would ever recommend to anyone and suggest our members stay clear of them.
 

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Since they don't own the pipe, i wonder how this type of service would impact your bandwidth usage, especially for anything HD.
 

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That's why traffic shaping and surcharges are evil. It limits or prevents competition in areas such as video and TV distribution. It can even impact relatively light data usage such as IP telephone or music services.

I wish Zazeen Inc. luck in overcoming the hurdles in launching their service.

I also wonder who the "representatives" than spammed the website and verbally abused Hugh were. If they were relatively low level people, they should have been dealt with by Acanac. If they were high level management that are still employed, or owners, then I agree 100% with the ban.
 

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Discussion Starter #5
I signed up last month when I heard they were close to getting approval (Hence the reason Hugh and I were chatting in the background about them). The current contracts they offer are unlimited internet service (They resell various telecomunications internet services by buying bandwidth in bulk and asking consumers to pre pay). At this stage I believe you need to sign up for internet with them to use their IPTV. So they now have a tripple play. Internet , IP Phone and IPTV. They are currently a low Cost Low Service organization and unless you are technical and can fault find to the demarc point and then prove any problem your having is with the telecommunications provider that Acanac is purchasing the internet from without any assistance then they can be challenging to deal with at the moment.

The fact a representative from the company told Hugh where to go is sad and unprofessional behaviour. I hope the company has grown up since then. Access to the rights to sell IPTV is A REALLY BIG achievement so I am sure they will need to move from a low cost provider to a service provider. This is a hard shift for a company to make.
 

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They are currently a low Cost Low Service organization and unless you are technical and can fault find to the demarc point...
Most people subbed to third party providers are in the same situation. They are dependent on the incumbents, who own the infrastructure, to troubleshoot problems and the incumbents do not do independent ISPs (or their customers) any favours.

I agree that a third party IPTV service is a major step toward increased competition in Canada. I'm not sure of the technical details but it is long overdue. I wouldn't be surprised if other third party ISPs follow but at least one of those is experiencing major issues just expanding into cable internet. Adding IPTV would add more challenges to an already overtaxed organization.
 

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How exactly would this work? Are they just going to resell Bell's IPTV service or are they starting their own service? I'd be interested in what programming they'll be able to get their hands on as Bell, Rogers and Shaw own the most popular media assets in the country.
 

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Just by the fact that they are legally licensed will allow them equal and fair access to the same programming any other BDU is offering, of course through negotiations. The only difference is that the programming will be streamed. Their are already numerous IPTV providers around the world offering programming. They could use numerous devices to offer the service if they choose, but i'm guessing they'll use their own set-top boxes with Wi-Fi or hard wired Ethernet. Reselling Bell or Telus Optik is another possibility.
 

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Sure it's great to have more competition but What I would like is to have more QUALITY PICTURE competiton and not just another IPTV provider because I doubt they can provide it :(
and don't start on the same old excuse "yeah but it's in MP4"
 

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Discussion Starter #10
The solution day 1 is an IPTV set top box you purchase for <$100 . the exact pricing they say for set top box and IPTV service will be released next week but i suspect about $20 a month. The set top box will work on their network i assume via a vpn tunnel to ensure only subscribers have access. They are also working on a IOS and android application. Here is a video taken over a 6Mbps DSL line where they were doing tests and the picture quality and performance appears to be very good.

http://www.acanac.com/newIPTV-V.mp4
 

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Based on reviews i have read, the personal experience of a friend and their standing in this forum I have avoided them like the plague. Hopefully this works out for them but i wont be giving them any business for the time being.
 

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The solution day 1 is an IPTV set top box you purchase for <$100 . the exact pricing they say for set top box and IPTV service will be released next week but i suspect about $20 a month. The set top box will work on their network i assume via a vpn tunnel to ensure only subscribers have access. They are also working on a IOS and android application. Here is a video taken over a 6Mbps DSL line where they were doing tests and the picture quality and performance appears to be very good.

http://www.acanac.com/newIPTV-V.mp4
Interesting, they're using Minerva which Telus used to use in their early IPTV days and seems to work well.

Also, just read through all the IPTV threads in the Acanac forums and the staff moderator has indicated that their channel lineup will be comparable to what Rogers and Bell will offer. Also their forums has various screenshots and videos of their IPTV platform and even though it is in BETA it looks way better than what Rogers and many other cable companies are offering. If they can get their internet service to be reliable at all times to run this service, this could be a serious competitive threat to major MSOs.

I'm not familiar with the powers of the CRTC, but can Rogers/Bell lobby them to implement usage based billing again even though they already failed once, or even get regulatory approval to stop offering TPIA in an effort to kill the service?
 

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Discussion Starter #14
I think rogers or bell will just buy them out quickly if they become to big of a threat. I can't imagine that would try to price under them as there triple Play will be about $60 for unlimited Internet voice and TV

I would be interested in how they go to market. Maybe a partnership with a cell phone company like wind and do a white label so they have the retail storefront and share revenue stream. Imagine getting all 4 unlimited Internet, home phone, TV and mobile for under $100 less than half of what most of us pay Rogers or bell.
 

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You're probably right that Rogers or Bell would quickly buy them out. IPTV is a direct threat to their business model and if they can't sell you the Internet connection to use it, then they are almost completely cut out of the mix. That is their biggest fear.
 

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The CRTC would not allow Rogers or Bell to buy them. They will use other tactics, like undercutting them on price with customers who try to switch, hampering their ability to service customers (like Rogers does with ISPs) or running to the CRTC for policies and price increases that will make them less competitive. (Rogers and Bell has already done that with ISPs and tried, unsuccessfully, with Netflix.)
 

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Acanac iPTV Service coming soon.

Well they got CRTC approval. They are now a BDU......

Interesting to see how they progress over the coming months.

Just curious to know what current Acanac customers think of the Beta Testing that has been happening, if any are members here it would be interesting to know.

It is launching under the Zazeen brand name.
 

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I've been with acanac for more than 3 years (at least... Can't remember exactly). I am very satisfied with them. Never understood why chat about them was banned here. I tought that the site was paid for by Bell or the other big ones. Now I understand the situation better :)
I can't comment about phone since no phone number available in my area :-( . At least last time I checked.
Here acanac buys from distributel I think. Price seems to be the same as distributel except with acanac I need to pay 1 year in advance (only downside). Anyway, I'm glad I got Bell and their Cap limit out. Acanac is unlimited and very good.
 

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I've been with acanac for more than 3 years (at least... Can't remember exactly). I am very satisfied with them. Never understood why chat about them was banned here.
maybe u missed the part where Hugh mentioned that representatives from that company told him to f*** himself and to shove the digitalhome website up his a**?

I dunno about you but to me employees who act like that do not show any level of professionalism and i would refrain from dealing with a company whos employees express that attitude.
 
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