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I did some research, and found that the missing WMC listing problem, starting around Xmas, is affecting people all over the world. When I emailed zap2it, here is the reply that I got:

Dear Zap2it user,



Thank you for your email.



Here is a link: http://connect.microsoft.com/site1145 to reach out to Microsoft directly.



If you should have any other questions regarding the TV listings on Zap2it.com, please be sure to reference our Help page at:



http://www.zap2it.com/services/site/help/zap-help-gettingstarted,0,3122155.htmlstory



We apologize for any inconvenience and thank you for being a Zap2it user.



Best Regards,

The Zap2it Customer Feedback Team MD

I suggest that you all go and register on the site to complain to Microsoft, as it is definitely a Microsoft, not a zap2it, issue.

Regards,

Mark Montreuil
 

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I did some research, and found that the missing WMC listing problem, starting around Xmas, is affecting people all over the world. When I emailed zap2it, here is the reply that I got:

Dear Zap2it user,



Thank you for your email.



Here is a link: http://connect.microsoft.com/site1145 to reach out to Microsoft directly.



If you should have any other questions regarding the TV listings on Zap2it.com, please be sure to reference our Help page at:



http://www.zap2it.com/services/site/help/zap-help-gettingstarted,0,3122155.htmlstory



We apologize for any inconvenience and thank you for being a Zap2it user.



Best Regards,

The Zap2it Customer Feedback Team MD

I suggest that you all go and register on the site to complain to Microsoft, as it is definitely a Microsoft, not a zap2it, issue.

Regards,

Mark Montreuil
 

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I got a similar response - has anyone contacted Microsoft, I didn't want to make a hotmail account just to move this forward (require a Microsoft account type to make submission.)

Dear Zap2it user,



Thank you for your email.


Please contact Microsoft directly through this website for support: http://connect.microsoft.com/site1145



Regards,



The Zap2it Customer Feedback Team
 

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The EPG issue is that Canadian channel listings are not updating in US locations. They are updating for Can locations.
I use Nextpvr as my media center which gives me two options to retrieve EPG: Schedules Direct or MC2XML.(also the the EPG data contained in the OTA signal)
I use MC2XML with US locations because they include nifty little icons (HD, Dolby, etc). But those locations have no current data. So now I use Ottawa as my location and Rogers-Digital as my provider.
--------------------------this is possible but,,,,,--------------------
It may be possible to import an MC2XML data file into WMC if you know what file WMC uses for EPG. You might find this file by searching your PC for "I4.1.183266281". This is the ID# of CBOT used in the 13669 zip.
Or "I57.1.175845488", WEZF from Plattsburgh.
If you need a different channel dnld MC2XML and run it then "edit" with notepad the xmltv.xml file to see the channel listing.
If you do find the file, note its name and extension.
You can then dnld MC2XML and get EPG for your real location and choose a provider. Then rename the xmltv.xml file from MC2XML to the name WMC
uses. If you read up on MC2XML you can write a batch that will dnld only the channels you want, combine data from multiple locations and rename the output file for you. Then schedule it to run using Task Mgr.
------------------------------------------------------------------------------------------------
I'm not saying it will work but it may be worth a try.
----It won't work like that but there is a way to import guide data into the MXF format to include in the WMC guide but it ain't simple. I'd go with the option below-----------
Or you could install NextPVR.
After all a media center app really needs a functioning EPG.
I have 14 days of EPG listings.
 

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I got a similar response - has anyone contacted Microsoft, I didn't want to make a hotmail account just to move this forward (require a Microsoft account type to make submission.)
Microsoft does not support WMC in Canada. Of course, you could pretend to be in the US, since it is the US listing not updating the available Canadian stations.
 

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I know that WMC is not supported in Canada, but it doesn't seem to be that kind of problem. WMC gets data from zap2it, zap2it has the data and some of the data goes missing. The problem does not affect all Canadian stations, just some. It's not just Rogers stations for example, since it affects TVO. (BTW the French stations have accurate listings) It also affected US stations since the listings for my WNPI dropped out, but I was able to copy the listings from WPBS onto WNPI so that I still had a listing set. So it wouldn't require "pretending" to be in the US. It would simply be a report of a problem regardless of who it is affecting. I just wondered if anyone can make this submission to Microsoft. I guess I will need to make a hotmail account just for this purpose.
 

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I am not getting any warm and fuzzy feeling this is going to be looked at by MS with any degree of urgency.

I am starting to consider alternatives. I hate to give up MCE because it has worked so well as a whole home PVR with to xbox extenders. No EPG renders the whole setup useless.
 

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The issue has already been reported on that MS site for the 13669 zip code and I also commented on that post that the same problem is happening with the 13662 zip code. This is also impacting the listings for CBS not just some of the Canadian stations and wnpi.
 

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I am not getting any warm and fuzzy feeling this is going to be looked at by MS with any degree of urgency.

I am starting to consider alternatives. I hate to give up MCE because it has worked so well as a whole home PVR with to xbox extenders. No EPG renders the whole setup useless.
What he said. Exactly.
 

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There are other ways of getting guide info into your WMC setup besides Microsoft. You don't want to give up on your setup especially if you have all that money invested in Xbox's.

I used to use guidehound to import EPG info, you could pair it with Schedules Direct and use scheduled tasks to run it every night.

http://www.tvguidehound.com/
 

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Well, you could use MC2XML or ZAP2XML to get listings in xml format then using the info at: http://msdn.microsoft.com/en-us/library/windows/desktop/dd776338.aspx
import the data to your WMC guide.(or so it says)

MC2XML has more detailed episode info but uses MS.com so it is subject to MS's expertise.
http://mc2xml.hosterbox.net/

ZAP2XML scrapes the data from your free Zap2It account and doesn't deal with MS at all but episode info is basic.
http://zap2xml.awardspace.info/

Both of these grabbers work without the need to import with NextPVR(just saying). NextPVR just runs it's daily EPG update.
 

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jihenry - thanks for making the report to Microsoft. Like I mentioned earlier, I copied the listings from 7 to ch 28 and the listings from 16 to 18. At least this move gets listings back on those channels. Hopeful for a quick resolution.
 

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Well there ya go I just read johnvan's post, just before my previous one.
Use tvguidehound with the ZAP2XML grabber and you are free from this and any future MS "refinement". Too bad tvguidehound isn't free. I wouldn't be suprised if you could accomplish the same task with a little bit of knowledge but it cost what $13 CAN. And you could use your actual location.

BTW: I hear NextPVR can now be used as a back end on XBMC and it's performing well so you could dump WMC and still keep those precious xboxes in the loop.
 

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Well, you could use MC2XML or ZAP2XML to get listings in xml format then using the info at: http://msdn.microsoft.com/en-us/libr.../dd776338.aspx
import the data to your WMC guide.(or so it says)
Unfortunately loading the xmltv.xml file via LoadXMF.exe is not straight-forward. Loading the downloaded program guide yields the following error:

For security reasons DTD is prohibited in this XML document. To enable DTD processing set the DtdProcessing property on XmlReaderSettings to Parse and pass the settings into XmlReader.Create method.
 

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OTAJuncqui said:
BTW: I hear NextPVR can now be used as a back end on XBMC and it's performing well so you could dump WMC and still keep those precious xboxes in the loop.
Either you don't know what you're talking about, or you've invented a way for XBMC to work on a Xbox 360.

I'm leaning towards the former.
 

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yeah, you're right i made the assumption that XBMC was compatible with XBOX. My bad. I never got into XBMC because it had no support for live TV. I only have one 1st gen. XBOX and really have only used it for max 25hrs. However, I do have more than enough P4 PCs around to use as extenders on a media center application that will run on something as old as Windows 2000 and I don't have EPG issues.
 

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Thanks to those offering suggestions here, I have TVO guide in Ottawa working again by using MC2XML, local Antenna option 1, and importing the xmltv with Guidehound. Works well, I figure I might just use that exclusively and get rid of all the other guide info that's not OTA.

Thanks!
 

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For those that are still not sure how to solve this problem, it's fairly quick and easy. MC2XML is free and guidehound has a 30 day free trial.

Here's what you need to do, download mc2xml from here http://mc2xml.hosterbox.net/
To make the tasks run faster, do an online search for the channel list for bell satellite or fibe tv. Find your corresponding missing channels. (I was missing 15.1 CKMI in Montreal which corresponds to Bell Fibe channel 203)
Open notepad and type in the Bell channel number and save the file as mc2xml.chl,(make sure it doesn't stay as a .txt file) put it in the same folder as mc2xml.exe
Run mc2xml.exe, when it first opens it will ask your Postal Code and Country, no need to add anything else. Click OK, on the next popup you will select the type of service, in my case I chose Bell FibeTV (east)
It should see the mc2xml.chl file you created and only download your missing channels which will be much faster than downloading all 900+.

Step 2 is to download and run http://www.tvguidehound.com/getting-started/ follow the tutorial in the link to configure guidehound and map the channels in WMC. When you add source, the source will be the location of your mc2xml.xml file. In guidehound I chose to disable Category Detection and under options also disabled the Metadata downloader, your choice, but it runs much faster and I didn't care about the artwork.

Step 3 is to create two scheduled tasks, one to run mc2xml.exe, and the other to run guidehound. Set it to run mc2xml.exe first and guidehound after, I set it for 20 minutes later just to be certain the first task has completed.

Hope this helps someone. The tutorials in mc2xml and guidehound are quite good. If you read both tutorials and my post you should be up and running in under 30 minutes.
 
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