Not to pick nits, but is this a Wind issue or a poorly trained CSR issue?
Granted, Wind is responsible for their CSRs, but I've gave up dealing with in store CSRs a long time ago. They are almost always out of date compared to what is on the website or the "corporate" CSRs that you get on the phone.
Granted, Wind is responsible for their CSRs, but I've gave up dealing with in store CSRs a long time ago. They are almost always out of date compared to what is on the website or the "corporate" CSRs that you get on the phone.
