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why aren't IP phones sold retail, when analog still is?

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45 views 6 replies 4 participants last post by  JamesK  
#1 ·
Let's just ignore the Cellular-versus-landline arguements for the moment.

If so many folks use VOIP instead of POTS now, why are there only analog phones on the store shelves in Canada? IP phones only seem to be sold to businesses. I understand that a business gets a PBX system or server and controls it's own totality.

I have Teksavvy VOIP, and they allow any ATA boxes, so also IP phones.

. . . maybe because IP phones usually come with a server, I haven't seen any model with an on-board "answering machine", though the technology for that is now insignificantly simple.
 
#2 ·
IP phones have to be configured for a server. I have set up many VoIP phones for businesses. They connected to a VoIP PBX that the customer owned or hosted PBX in "the cloud". Until the phone service providers start supplying that info, there's not much point in selling VoIP phones. Also, the average customer might not be able to do the configuration.

BTW, your cell phone is VoIP, but it's automagically configured on the cell network. If you get your VoIP service from your ISP, then they could provide the configuration via DHCP, but again they generally don't do that.
 
#3 ·
yes its the configuration aspect of the voip phones, they sell analog handsets though they are becoming rare and rare you simply plug them into the ATA. no confgurartion required.
They want technology to be simple for te end-user, so plug in and go, no one wants to waste time configuring these things and messing with the settings
 
#5 ·
i meant the analog phones do not need config, the digital ones are configured either manually or provisioned remotely by the provider. anytime a device has the possibility of settings that can be changed, its frowned upon to let customers tinker with it, so thats one of the reasons its not widely available to consumers. businesses on the other hand, have a dedicated team to handle such instances.
 
#6 ·
Rogers used to have VOIP phones in their offices many years ago, then one day they all disappeared and everyone was forced to use their company provided cell phones as their business phones, and they provided some app for the cell phone instead.
 
#7 ·
@Humbar

Yeah, soft phones, on a cell phone or computer, are commonplace now. A soft phone allows a device to be on the company PBX, which a cell phone generally doesn't.