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I have a 6416 phase III and it's fan has just failed ("EP00" error code). I'm not sure if Shaw will replace a box for that alone, but I was wondering what the current warranty replacement box is?

Right now my 6416 doesn't seem to be showing any other issues, so I wouldn't want to end up getting a Pace box that according to the forums seems to be a dud.
 

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It can be anything but odds are either Motorola 3416 or Pace. If you are lucky ... very lucky ... you may get one of new DX3400 models.
 

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When my 6416 died in September, the tech replaced it with a Pace Aspen. He said they were trying to get rid of all MPEG2 boxes in favor of MPEG4 so that's either a Pace (most likely) or a DCX3400.
 

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I have a 6416 phase III and it's fan has just failed ("EP00" error code). I'm not sure if Shaw will replace a box for that alone, but I was wondering what the current warranty replacement box is?

Right now my 6416 doesn't seem to be showing any other issues, so I wouldn't want to end up getting a Pace box that according to the forums seems to be a dud.
It really depends on what stock the warehouse/tech has at the time the replacement is needed. Assuming the DCT is under warranty (or you are a triple play customer with an extended warranty) then you would likely get a 6416 or 3416 Motorola as a replacement. If they are not available next would be a Pace 160GB PVR (Tahoe, Whistler, or Aspen) and if none of those are available next would be a DCX3400 or Pace Summit with Expander.
 
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