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Discussion Starter · #1 ·
I wanted to set the address of a hotel I'll be staying at in Davis, California, and save it in "favourites" while I am at home here in Canada. That way, I can jump in the rental car at SFO and drive away without having to type in the hotel address.

I went out to my patio so my Garmin can get a clear shot at the satellite.

I started with "where to" and pressed "address".

I tried changing country to USA. It prompts with "Wyoming" (I'm in BC, nowhere near Wyoming. I was using it in Washington 2 days ago. It seems to have Alzheimer's.)

I touched the "change state/province" bar and spelled out "California" (yes, I spelled it right - did this several times). It prompts with "Connecticut" after I enter the C, but no other state names. I returned to the alpha input screen and finished typing in California. It returns with the message "No matches found".

I tried searching by City but there's no Davis CA or UC Davis CA to be found.

I tried searching "near a different city" and found "Davis CA" near Sacramento, CA, which is correct. So it has Davis CA in the database, but it apparently can't find California as a US state.

This is quite unbelievable since I have used this devise in the Bay area before. So yes, it "knows the way to San Jose".

Has anyone experienced anything like this? Any suggestions on what it happens? Is there a better way to set the address of my hotel in Davis CA in my "favourites"?

Thanks,
 

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Discussion Starter · #4 ·
On that page, at the bottom should be "Change Country", press that, then on the QUERTY page type "U" and the US or US Virgin Is should come up, you should then be away to the races.
Doesn't work. Pressing "Change country" brings up "Canada" or "US".

I press US. It goes back to "Select city in Wyoming United States".

I press "Change State/Country" then "spell state or province".

I type "C" and it comes up with only one choice - Connecticut. So I go back to the keyboard again and type "California". No matches found.

So mine has clearly forgotten the way to San Jose . . .
 

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Discussion Starter · #7 ·
I Googled the coordinates of the area, and was able to find Davis CA with ease that way. I have a customer service request in to Garmin to see what they suggest.

Thanks for your help.
 

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Discussion Starter · #9 ·
Yes, but it didn't work either. However, I got in touch with Garmin and they confirmed that my mapset includes only Canada and Northern US States. They suggested I install the "correct" mapset.

So I re-downloaded the maps, and chose "Canada/US". No good - not enough space on my device for this map. WTF! I told it to remove everything on my device, but still not enough space! This is ridiculous! A GPS that comes with Canada and US maps, but once you update them, there isn't enough room for all Canada and US! What a ripoff!

So now I'm in the process of downloading a reduced North American set of maps. It has most of Canada (except for the far North-East), all the Western and Northern US, and pretty well all by the confederate south.

I am astonished that Garmin advertises a GPS with full North American coverage, but which doesn't have enough space for all the maps. Talk about bait and switch . . . I'm not impressed with Garmin.
 

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Discussion Starter · #10 ·
I finally found out how to fix this problem.

Too bad Garmin doesn't put a note somewhere in their literature . . . you have to know what to ask before you can find out about the problem.

The voice files in dozens of languages take up a lot of memory in the GPS. If you want to fit the entire North America map in the device, you have to delete unneeded voice files first. Only then will the entire NA map fit.

I successfully deleted the voice files I don't need and now the NA map fits. And the device can finally find its way around the Bay area.

Thanks for all your suggestions.
 
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