Hello all,
While I know calling some toll numbers can be hit or miss I've not had any issues until now. Wife wanted to call telehealth 1 866 797-0000 and got a recording - Your call cannot be dialed from your area at this time. My DID is a 905 number so it's a valid number from Ontario and should be able to connect. I can call from my 416 cell number of course.
I've tried a few things on the voip.ms portal after going back and forth with support:
1. Made sure my toll free carrier is set to Canadian
2. Set my caller ID to my cell
3. Changed my toll route to Premium
None of these worked. Voip.ms say they can connect to this toll without issues while using my 905 callerID.
Does anyone have any suggestions on what to try next? I am using a PAP2T and am connected to the Toronto2 server.
Thanks in advance.
While I know calling some toll numbers can be hit or miss I've not had any issues until now. Wife wanted to call telehealth 1 866 797-0000 and got a recording - Your call cannot be dialed from your area at this time. My DID is a 905 number so it's a valid number from Ontario and should be able to connect. I can call from my 416 cell number of course.
I've tried a few things on the voip.ms portal after going back and forth with support:
1. Made sure my toll free carrier is set to Canadian
2. Set my caller ID to my cell
3. Changed my toll route to Premium
None of these worked. Voip.ms say they can connect to this toll without issues while using my 905 callerID.
Does anyone have any suggestions on what to try next? I am using a PAP2T and am connected to the Toronto2 server.
Thanks in advance.