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I have the motorola dct3416 pvr and recently i have not been able to access shaw vod. when i try to access it it says "there was a problem accessing the VOD system. please try again or call shaw. error number 33414".I have contacted shaw and they tried to help i tried rebooting and they also tried some things but to no avail. any suggestions or comments would be apreciated thanks
 

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This error can occur when the DCt is having a hard time tuning to the VOD system (the VOD carosel specifically). Rebooting the DCT may help but it's likely an issue that would require a service call to possible get more signal to the DCT to allow it to lock into the VOD service better.
 
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