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Discussion Starter · #1 ·
I have a DCT6200. My VOD was working up until yesterday and now it comes up with an error saying VOD ordering is not enabled on your dct. Anybody know why it would say this after it has been working properly?

Thanks.
 

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This code indicates the customer is off billing. If you have a transfer of services pending or are disconnecting your services the VOD services no longer function properly as the system reads the acct is off billing.
 
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