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Impact still exists. The only difference is that Bell and Telus segment the capacity between internet usage and their private network but the bandwidth constraints are still there (hence why Bell has a 3HD / 1SD or so streaming limitation). The good news is there is more bandwidth available so the constraints are less likely to be reached or in many cases even noticed.
 

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The impact we're talking about is on the downstream speeds that the customer can use. On Vmedia, watching one or more channels will slow down the connection. Even though Bell and Telus is limiting the number of channels that can be viewed or recorded at the same time, there is no impact on the users speed even when watching the maximum number of channels allowed by Bell and Telus.
 

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In my neighbourhood, the max download speed is restricted if you subscribe to IPTV. Last I checked, I could not get 25 Mbps download and IPTV. If I subbed to IPTV, the max I could get was 15 Mbps download.
 

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Look, vmedia.. I get that you are stuck with having the Rogers guys do the install, but tell me again why you asked me to select a time slot if you know Rogers won't consider it? It makes you guys look like powerless puppets...which may be true under the sheets, but is something you might want to hide rather than put on your webpage.
Sorry to hear of your frustrations Whitby. My own concerns were rising as I was nearing my installation. I just had cable internet installed with VMedia this morning and thankfully, Rogers agreed to my first suggested installation date and actually showed up within the planned time slot.

I realise this does nothing to improve your experience, but it does indicate that there is a process. When Rogers don't play ball VMedia are powerless in the short term, but the fault appears to lie with Rogers and not VMedia's communication. When the process does work, then there is a value for the customer in picking a time slot on the website.

Rogers is due here tomorrow. things are looking good.. Oh, but wait...VMedia shipped the hardware via fedex. Do you think it would go out 21 days ago, on the date I ordered it? Nooooo!!..They ship it out on the date the installation is confirmed..and they use Fedex GROUND so it arrives too late for the install.
Agree 100%. My shipment notification also came only after the confirmation of the installation date. So, I spent yesterday waiting in for the fedex delivery (which was originally expected for the day before) hoping they would indeed show up. Again, thankfully all ended up well.

But I agree that VMedia ought to ship the equipment out as soon as it is ordered and paid for. This policy should be improved.

If on a rare occasion the likes of Rogers, Bell, Cogeco are unable to confirm an installation at a given address then VMedia should have an effective return and refund process.

As for the internet, I am consistently getting the advertised 45 Mbps in a number of tests. Will see if it slows down now the neighbourhood kids are on their way home from school ...
 

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In my neighbourhood, the max download speed is restricted if you subscribe to IPTV. Last I checked, I could not get 25 Mbps download and IPTV. If I subbed to IPTV, the max I could get was 15 Mbps download.
Most neighbourhoods are like that. My point is that if they limit you to 15/10 for IPTV, you'll pay for the 15/10 tier and you'll get 15/10 regardless of whether the TV is in use or not. With Vmedia, you pay for whatever speed you subscribe to and the speed will take a small hit once the TVs are on.
 

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Since we have few posters here that have Vmedia tv service installed , could you please share your experience with the service , thanks.
 

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Bump.

I, too, would be interested in hearing some feedback from subscribers. Especially if you happen to be in the Kitchener/Waterloo area.
 

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We are seriously considering Vmedia. I had a look at Canada Computers in Waterloo. TV pic is as good as Rogers (but 720p, I believe). Speed seemed good, as well. Anyone home experience out there?
 

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I have VMedia internet and have been very happy with it.

Feedback on their iptv services is not as strong on other forums. It seems to be much improved but still less than stellar performance. Their own forum documents and confirms some failings on Sunday for Superbowl coverage. Their time will probably come, but they are not quite there yet.
 

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I have tried Vmedia tv at canada computers and as I was switching channels the picture had frozen couple of times .
I am considering switching to their Internet but I will have to read more reviews on their high speed service.
 

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Hi Been awhile

I am sorry to have not been here for awhile, but I would encourage you to revisit those forums again, you will see a dramatic difference in sentiment even in the last 6 or so weeks since your posts. But that is not why I am writing. I am writing to ask for your help. VMedia will be having a media event on April 2, and we would like to invite tech gurus, pundits and bloggers, and I am asking you to bring to my attention any of those which you respect and think should attend. Any help will be appreciated. Best regards George.
 

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VMedia Channel Changes

Hi I am pleased to announce we are improving on the rationality of our channel placements.

We have been aware for example that FOX should probably not be 170 channels away from CBS, ABC and NBC, but priorities being what they are we just never got around to it. We have remedied that and made other changes, as follows:

WUHF(FOX)HD was 201, now is 19
WTVS(PBS)HD was 61, now is 20
CTV Barrie was 20, now is 21
RT was 35, now is 34

Many thanks to our subscribers for their patience.
 

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Calling it a cloud based PVR service is pure marketing hype. My thoughts are at Vmedia introduces network PVR feature for select channels.

In a nutshell though, I want Vmedia to succeed but they need to offer basic PVR functionality first before a network PVR for a few OTA channels. George told me last summer that Vmedia can't offer PVR functionality because of CRTC restrictions (hence the Aereo type functionality) but the reality is that Zazeen has been offering it for almost six months now.
 

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Well, thanks for that Hugh. I admit I can't clearly interpret what your first two sentences signify, but I can certainly straighten out what you suggest I said last summer. I never said that CRTC restrictions kept us from offering PVR functionality, you better check your notes, because the CRTC does not regulate copyright. There was and is nothing keeping s from doing client side PVR, and we can, but we just don't think it is the way to go forward with an IP based service.But thanks very much for your good wishes.
 

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Just curious as to why you guys aren't offering a local HDD based PVR solution? Since you guys are android based I'm sure it can be enabled easily with a software upgrade?
 

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Sorry George.

I realize now that it was your boss who was discussing the PVR restrictions and I remember now that you weren't present.

For the record, when he was demoing the PVR functionality on the Ethnic channels, he said he would like to offer PVR functionality on the Canadian English channels but Vmedia was unable to. He implied it was a CRTC restriction not a technical constraint. It made sense since you could PVR everything back then for the Ethnic channels so I still don't understand why you couldn't do it for all the 60 or so channels you offer. Perhaps you could elaborate?

In reviewing, we had been discussing the fact that the CRTC required Vmedia to bundle internet / TV service together (for authentication purposes) so I thought both were regulatory restrictions.

I admit I can't clearly interpret what your first two sentences signify
Sorry let me drill down on them on both sentences individually since I didn't have much time when I posted.

Calling it a cloud based PVR service is pure marketing hype.
As I wrote in my article, I consider the "cloud" and "TV anywhere" labels to be hype because the reality is you can't watch the recorded shows anywhere, only within Wifi range of your home internet connection.

Cloud and TV Anywhere imply you can watch shows that you have recorded anywhere you have an internet connection. Some media reporters at the bar yesterday, including Global, erroneously reported you could watch recordings anywhere in the world you had an internet connection apparently based on information they received during your press session. (I was unable to make it so I am only going by what several reporters wrote) To clarify, I spoke to Susan at your office today who confirmed what I wrote so I think its fair to say that calling it "TV anywhere" is deceptive. I'll let other posters weigh in on that one.

Not sure why you misunderstood this. Its just a link to my complete article where I discuss your new service. hope that helps.

You do raise a question though.

If "There was and is nothing keeping s from doing client side PVR, and we can" then why only offer network PVR service for 17 OTA channels and not for all channels you carry? (see my next post for why I thought you were only carrying the OTA channels.)
 

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Just curious as to why you guys aren't offering a local HDD based PVR solution? Since you guys are android based I'm sure it can be enabled easily with a software upgrade?
I was told by an expert in the industry that it was because Android could not offer the proper authentication technologies that a cable or IPTV box could because it was open source. According to the expert I spoke to, it was the reason that Zazeen could offer a local PVR and Vmedia couldn't. (apparently Zazeen uses closed source encryption which rightly or wrongly is considered more secure by content providers)

I'll let George comment on this further because he would know better.

As far a network PVR, Vmedia and Android has always been able to do that.

In addition, and George can correct me if I'm wrong but I'm not 100% sure if the PVR functionality on the Ethnic channels is really PVR functionality in the sense that we think of it.

The way Alexei told it to me (and george can clarify) Vmedia actually records every program on every Ethnic channel they offer for about 2 weeks and then offers it back as a network PVR service but is probably better described as a VOD service since each individual subscriber is not actually recording each individual show.

I was under the impression, but again George can help, that the network PVR functionality for the 17 OTA channels was the same idea. Record every show OTA and then allow users to play them back.

The reason I thought this is that it only applies to OTA channels which presumably Vmedia can record and offer (hence my analogy to Aereo), as opposed to cable channels which would require Vmedia to negotiate contracts and pay more money for.

Again George should be able to clarify.
 
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