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Discussion Starter #1
Am not optomistic but is it possible just to sub to the analog/classic channels at Videotron? Just curious since their charging a digital fee, then an HD fee on top of it.

Cheers, K
 

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RDS / RDS2 on Videotron

Just a notice for those subscribing to RDS on Videotron.

If you have a la carte package and you remove RDS from your line-up now, if you need to put it back in the future you MUST also take RDS2. And unlike TSN and TSN2, RDS and RDS2 will be counted as TWO spots on your a la carte.

So for those like me who watch RDS only for Hab games, beware. I wanted to remove RDS since all remaining Hab games (except vs Hurricanes on Thursday) are available in English.
 

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Free PVR for 2 years

Videotron is again offering a free pvr for 2 years if you have 3 or 4 services with them. Not sure what happens after the 2 years and not sure how long the promotion will be.
 

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Thanks, so it IS the new Samsung terminal. But it still doesn't say it's for new customers or not.

EDIT
Nevermind, found the conditions:

* This limited-time offer is for new and current Videotron residential customers and is conditional on their subscribing to at least one new product so that they ultimately have a combination of three (3) or four (4) of the following products: Television, Internet (residential or mobile), Residential Telephony and Mobile Telephony. The minimum prerequisite for this offer is a subscription to a Custom Package 10 and Super Écran and/or The Movie Network or the Custom Package 15 or another package of superior value that must be maintained throughout the HD PVR’s two-year free rental period. The customer must maintain a subscription to three (3) or four (4) of these products. This offer is conditional on payment of HD fees. After the first 24 months, rental fees will be $8.99 per month. Offer applies to addition of an HD PVR. Offer applicable to one terminal only. Installation of all TV, Internet and Telephony services is free ($59.95 value) if they are installed on the same day for a maximum of five outlets per visit. Installation of additional outlets extra. Services, conditions and rates may vary by region and are subject to change without prior notice. illico digital TV and illico on Demand are available where technology permits. Prices include the Local Programming Improvement Fund (1.5%). Taxes not included. Certain conditions required.

So after two years, you're renting it at $8.99 a month... boooo!
 

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Yeah I went through chat earlier this morning and got that information. I guess it's a good deal, but.. in the end you are still paying for it, so it's not that great of a deal.

Customer Service told me that after two years, you can continue renting it or accept the offer given by Videotron to buy the terminal. However, he couldn't tell me an exact offer, since obviously they change. That's better than nothing, but it isn't great either.

As for the terminal, he told me that it would be either the Cisco version or Samsung.
Oddly enough the EN version of the promotion shows the Samsung terminal but the FR version shows the Cisco version http://www.videotron.com/service/forfaits/promotions-fr.jsp#note-0
 

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Maybe they are compensating for the lack of HD content in English by offering a better PVR?

In any event, I'm sure Videotron will be willing to negotiate the rental fee after the 2 years. They'd be foolish not to considering Bell is giving theirs away for free after 3 years.
 

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New data packages

I just logged on to videotron to add a 30GB data package and effective tomorrow, the new packages are going from 5GB/30GB to 20GB/60GB. Still at $5.00 and $12.50 each.

Still not unlimited but a step in the right direction.
 

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Videotron now charge 30% more?

Hi,

i just got my first videotron bill and i was wondering if they make "error" like this often.

Subtotal: 64,48$
Videotron charge 6,47$ in GST
(now 70,95$), they charge 12,91$ in PST
Total: 91,66$.... and even that is wrong if you take their numbers!

Wow! Good automated system!

In reality for 64,48$, this should be:
GST 3,22$
(now 67,67$)
PST 6,43$

Total 74,10$

Do you have often this kind of problem with them, because i "supposedly" have the promotion for 3 products at 62$? Will be a very long phone call tomorrow...
 

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fees for second HD terminal

How can Videotron justify charging for second or third HD terminal?
With Bell or Dishnetwork, you end up buying as many STB with NO additional fees.
 

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That pisses me off to even if i own the darn boxes , they still charge me but if ever the stb broke i would have to buy a new one.
Imagine the ones that rent the boxes, they pay rental fees and usage fees for those terminals.
 

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the new packages are going from 5GB/30GB to 20GB/60GB. Still at $5.00 and $12.50 each.
They changed the $12.50 - 30GB to $12.50- 60GB because Bell had been offering $5 for 40GB

How can Videotron justify charging for second or third HD terminal?
With Bell or Dishnetwork, you end up buying as many STB with NO additional fees.
Totally ridiculous.


Serebruss, you will have to call Videotron beacuse their bills are very confusing. There might be other charges elsewhere on the Bill. Notihng surprises me anymore with Videotron.
 

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So I take it there is no justification for Videotron to charge their customers for owning or renting more than one STB, the monthly fees.
What a rip off.
Bell, Shaw,Dishnetwork don't sound that bad after all.
 

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TSN/RS HD Fee

Not sure if this is the right place to post. But for those of you were paying the monthly HD for TSN/RS it has been removed and is retroactive to August 17th. Just received my bill and it was clearly detailed so I did not have to call.
 

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i just noticed on videotrons website that they include metro 14 in the basic package but i dont seem to have it ,could this be for Montreal only as im in Quebec city?If so it's false advertising.
 

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I've got Videotron's Internet 30 where I get 30 mbps download and 2 mbps upload. Since around August 11th, I've been noticing my upload speed is consistently 3 mbps. Has anyone else noticed that? I suppose there will be an increase in fees for this not-asked-for hike in speed. If no increase I'll be happy, but I don't trust this as there's been too many distrustful events like this in the past.
 

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@proggy: it's not really false advertising , the "channels may vary by region" was always there and beside Metro 14 is worth almost nothing right now.
 
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