Very nice. I like pro-consumer policies.
So, in other words, if you're just not satisfied with the service, they'll cancel everything, credit the cost of the equipment and what you paid for the month... but you'll still have to pay for the installation fees. That's what I understand.a 30-day full-satisfaction-or-money-back guarantee (...) full refund of the cost of the equipment and the monthly fee. In addition, Videotron will cover the cost of a technician's visit if it is necessary to cancel the service.