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Discussion Starter #1
I need help. My 8300HD asks me if i want to format the external drive i have (its a Apricorn DVR Xpander 500 GB)
I then say yes by pressing the C button. I wait almost an hour to make sure the formatting is complete then turn off my 8300 and unplug it. Wait 1 minute more then re-plug my 8300 only to see the same message that asks me if i would like to format the drive... ive tried 5 times already but it doesnt seem to format it. What am i doing wrong? Can my Xpander be defective? Can i try to reformat on my computer? (ive tried but am unable to see this drive on my PC)
 

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In the sequence, do you power down the external drive after the initial format? Try that. In my case (WD 500Gb), once the 8300HD completes the format, I get a message to that effect from the 8300HD, but the drive space does not yet appear
in the diagnostics page until I unplug and reboot once more. If your SATA connections are sound, the drive may be at fault. You cannot read it with a PC (encrypted).
This message should perhaps be moved to the 'external SATA drive works' thread.
 
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