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I am wondering what is a transaction fee because I am charge 13.99 on my monthly bill this month. Thanks
 

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13.99 is the amount they usually charge for shipping and handling for sending out a receiver. So it could be that if you got a new receiver from them.
 

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Yes - $13.99 is the standard shipping fee when receivers are shipped out.

In the case of a replacement for a defective receiver or certain upgrade offers, it also includes a prepaid shipping label to return the old receiver to us.
 

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All new receivers have a 1 year Motorola warranty - so any failure during this term should be n/c including freight. After the first year they are covered under the MRF; so SD paying one way, the sub the return trip seems fair.
 
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