ahh, finally got this to work. but I should clarify that you...Lazy Man's Forced Reboot (without unplugging unit). From the remote, press pause (also pauses your program) and hold until the mail light comes on (similar to the diagnostics screen). Press page down (opposite of page up for diagnostics) and then press the stop key 3 times and wait a few seconds and you should see a "b00t" message on the front of the box. If the box has hung you may need to try the forced reboot from the front or unplug the unit.
-pause until the mail icon shows up.
-press page down, r-1 shows up
press stop three times, r-1, r-2, r-2 shows up.
THEN WAIT... A LONG TIME...
after 30 seconds, the machine reboot.
30 seconds is long.