I just had Optik TV installed, found out I can only watch one HD channel at a time. Thought I was getting something more advance than Shaw, but feel like going backward, as least I can watch one HD and record one HD with Shaw. The issue is, before I ordered Optik, I checked what's available at my location, it showed I can have 3 HD stream and 1 SD. The funny thing is, my next door neighbour is getting 3 HD stream, and he's just only 10 feet away. Called tech support but they kept telling me I can only get one HD, there's nothing they can do. My optik internett speed top around 12mps with TV off, only 5mps when HD on. I don't know what I can do, we watch HD programs most of the time, now my wife and I can't watch HD at the same time on different TV, it's just not what we want, but we signed a 3 years contract. Any thought?