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Telus Actiontec Router - Wireless issues

15034 Views 12 Replies 6 Participants Last post by  pushead

I recently got the Optik TV bundle deal from telus end of last month. Since then, I've been experiencing some issues with Wifi with my laptop. The router is downstairs, and my laptop is one floor, directly above the same room as the router, so I would say its like just under 25 feet in distance.

My problem is that every now and then my wireless signal drops down to like 6, 9, or 18 mbps on the link speed. But the signal bars usually stays at 5 occasionally at 4. The avg link speed I get on my laptop is like 104 to 144 mbps. I dont know why the fluctuation happens. I never had this problem before when I had the 2WIRE router that telus gave a while ago previous to the actiontec one.

I dont think having a replacing with a new router would do any good, then the Telus TV wouldnt work well, right?

Any of you guys can suggest anything? I am using with the 802.11n + g mode btw.
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I have used the program inSSIDer, which is similar to the NetStumbler, and I already set my channel to 7, which is far away from other router channels.

Wiremonkey, would the Telus TV service would work if I use another (stronger) router? If that doesnt work, I guess maybe adding a wireless repeater would be a safer and suitable solution?
bump. Anybody got a suggestion to this?
Thanks for the suggestions both of you.

@Rod: I've already tried the two options. I used inSSIDer to scan neighbouring networks and I picked the channel that had the weakest signal. Also, I replaced one of the antennas with a high gain one but its not really not helping much. Perhaps the wireless power level of the actiontec router won't exceed than it is right now. So I guess I am better off using a higher power router for wireless network, while disabling the wireless on the actiontec.
If thats strange to you Wiremonkey, do you think my Actiontec router could be defective? If it is, then I should call tech support and have it replaced.

As for adding another router as an AP, doesn't all routers have a gateway address in the pool?
Hi Ctown

I tried repositioning the antenna around the room, no improvement at all.

I was thinking of using the Dlink router dir-655, same as yours for the wireless network, I'll have to wait for a good sale or so to come up.

For now, I have changed the wireless to g ONLY in the actiontec. So now its pretty stable wireless signals, no fluctuation but unfortunately no wireless N. I guess this solution would suffice for now until I get the new DIR-655 router later on.

I think your right on the actiontec router being a firmware issue.
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