just got telus installed and am having a couple issues... called tech support and have been on hold for almost an hour now... is this normal? i don't have time for this just to ask a couple questions and get my phone working properly!!!
I think they are having problems with their phone systems. I tried calling last Wednesday night and again Thursday morning and kept getting the message that they couldn't transfer my call at the time and to call back.
I tried calling the New Service option and they were not able to transfer me either. I eventually did the online chat and was talking to someone in about 10 minutes.
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