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Discussion Starter · #1 ·
I have a Rogers PAYGO Nokia C3 cell phone that isn’t receiving stereo sound via bluetooth with my Motorola MOTOROKR S305 stereo bluetooth headphones.
My son’s Blackberry works just fine with them, but my phone only produces mono sound through the headphones.
The Motorola support page has the following Q/A:

Q - I'm using Bluetooth Stereo headset with my Nokia device, why audio is only mono?
A - Your phone hardware does not support Bluetooth stereo audio profile (A2DP) which is required for transferring stereo audio over Bluetooth.

I have read on many other sites that this phone does support the A2DP profile.
Is the Rogers firmware limiting this capability?
I’m suspicious of this because the phone’s current firmware is V 3.35, however the Nokia support site has the latest firmware at V 4.6.
And Rogers will not allow an update.
 

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Discussion Starter · #3 ·
Thanks for the reply.
Yes, I'm using them for music.
I'll try taking it to a Rogers store and see what they can tell me.
Then, perhaps following up with Nokia.
Lastly, maybe I'll get it unlocked and try to flash the firmware with V4.6.
 

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Discussion Starter · #7 ·
Just because it advertises EDR does not mean the device has the A2DP profile loaded.
That brings me back to my original thought - is this a feature being disabled though firmware by Rogers, for whatever baffling reason?
If so, would a firmware upgrade enable the feature?
I would really love to get these headphones back from my son!!
 

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Discussion Starter · #9 ·
If rogers is disabling it, yes, the 'vanilla' firmware should reenable it.

But this goes back to the question - why would rogers disable it?
What is their benefit?

Sure, they could do it for the hell of it, but usually when carriers disable things, it has to do with $$. I don't see how they'd profit out of disallowing A2DP..
I'd ask Rogers, but I seriously doubt anyone at the Wireless Wave kiosk in my mall will know.
This may be my only option...
 

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Discussion Starter · #10 ·
Well, after contacting Rogers, who passed me on to Nokia as they said it was a hardware issue, I finally have an answer.
Here's what I received back from Nokia's customer service:

Thank you for emailing the Nokia Care Contact Center.

In response to your concern about the sound quality you received on your Motorola headset when connected to your Nokia C3, we would like to inform you that the reason why you only received mono sound on your headset is that the Nokia C3 does not support A2DP Bluetooth profile. The Advanced Audio Distribution Profile or A2DP profile defines how high quality audio (stereo or mono) can be streamed from one device to another over a Bluetooth connection.

The only supported Bluetooth profiles of the Nokia C3 are as follows:

1. Dial Up Networking Profile (PUN)
2. File Transfer Profile (FTP)
3. HandsFree Profile (HFP)
4. Headset Profile (HSP)
5. Object Push Profile (OPP)
6. Phone Book Access Profile (PBAP)
7. SIM Access Profile (SIMAP)
8. Personal Area Network Profile (PAN-NAP)
9. Generic Object Exchange Profile (GOEP)
10. Serial Port Profile (SPP)
11. Service Discovery Application Profile (SDAP)

As such a software or firmware upgrade will not allow the phone to support any additional bluetooth profiles. We apologize for that matter.


Rogers better update the specifications section for this phone on their webpage, because it states it is stereo bluetooth 2.1 with EDR.
 
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