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I had that same problem with the 021 update on a S350. I probably read the same site as you and it seemed clear that once you start the upgrade from CD you need to finish it that. You can't switch to network update at that point. I had to burn a second CD on my PC instead of Mac and open up the player to remove the Mac disk and replace with the PC one. In the end it did end up performing the update successfully.

Since it wasn't even my player I think I'll just ask the owner to call Sony for firmware update CDs in the future...
 
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