Slngbox and Telus not playing nicely together
Hello Dr Dave,
Thank you,
I needed to relocate my telus box setup and cannot recreate what I had originally which was working between my Telus box UIW4001, my slingbox 500, my component TV and the apps on internet, I use the 'Analog Mini Din' port from the Telus box. I tried everything I can think of and suggestions offered in this thread;
Resetting the slingbox with the reset button.
I bypassed slingbox and wired directly from the Telus box to my component TV and nothing appears using component connection ( i do have a signal going through if I use the old system AV yellow connection), but then I cannot get the a connection going through slingbox using AV/yellow cable.
I tried using a computer monitor connected HDMI cables resetting the connections on the Slingbox, I get the Telus box to work OK but that made it worse, nothing was being transmitted into the Slingbox apps on my phone and computer.
What I am able to get using a workaround, is a B&W image that comes through on my slingbox apps (phone, computer), I connect the Green component cable to the yellow video cable (slingbox to Telus box) and allows B&W image with sound to go through the slingbox connection onto my apps (phone computer).
I work overseas and have used slingbox for 4-5 yrs now, I upgraded to slingbox 500 almost 2 years ago and back then I was with cable provider Shaw. This past March I switched to Telus fibre and managed to get the slingbox working properly and used it in Fort St John BC and Guinea on my Android TV box.
I ordered to Component HDMI converters I will try that, they come in Thursday or Friday, I leave for Guinea on Sunday.
I do have some questions for you,
When the Telus/tech was here to install the Telus boxes, he showed me the workaround bypass using the green component cable and I seem to recall that during initialization of the telus box (after a power disconnect) there is a menu that can be accessed. I do not use the UIW4001 as a wireless connection but a CAT5 connection and I seem to recall that I disconnected the wireless access also in this same setup menu. Do you know anything about a such a startup setup menu, I cannot find anything on this, I tried the UIW4001 manual and nothing. Telus support chat is unable to help me qith startup setup menu.
Second I see that the 'watchoptik.telus.com' works very well in Canada, it is like the slingbox, you can even watch your PVR, but I read that this cannot be accessed outside of Canada, do you have any knowledge and/or suggestions. I seem to recall that I have the app on my phone and it did not work in Africa.
Thank you
