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SiriusXM Canada Pricing Discussions

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257K views 514 replies 190 participants last post by  pinto  
#1 ·
Just wanted to post what I got for a renewal which was due.

I called and said I want to cancel:

Offer 1: $134.00 for the year and I said no.

The rep said she would look to see if some other deal

Offer 2: $53.00 for six months and I said no, I would rather pay for the
year with a lower cost.

The rep said hold on the phone and see what she could do.

Offer 3: $89.94 + tax for the year. Took it.

Nice representative. I have XM canada also and always seem to get a
better yearly renewal with Sirius. Always nice to deal with east coast representatives. :)
 
#505 ·
I played the game for years, get the bill for $200 or $300 per year or whatever, phone and complain then get the great deal. Just got tired of playing the stupid game and have switched over to Spotify, songs are downloaded to my phone and don't lose signal when travelling through the mountains etc, don't have the hassle of moving receiver from truck to truck etc.
Much better. I'm sure Sirius/XM's subscribers are way down, I doubt they'll be around in 10 years.
 
#509 ·
I've been on a promotion on the M&E plan for 2 years for $4.99 + MRF (so really $5.99) + HST = $6.78/month ending next month.

When I called today, the automated system almost immediately offered me M&E at $4.99 + HST = $5.64/month for one year without having to talk to anyone. So probably the same deal as @named above.

Maybe there would have been a better offer if I declined, but it's better than my current price (and we use it) so I took it.
 
#511 ·
Guess I had my promo end date wrong as I got the e-mail today that my $4.99/month deal + taxes and fees for a total of $6.77 would be increasing to almost $30/month. Called to cancel and robo voice offered to keep me on the same deal for another year. I have never had it handled so easily.. no 3 different live people transfers trying to cancel, just press 1. We'll see what my bill is Oct 4th.
 
#513 ·
My new car rate was expiring & offered price ridiculous as usual $27 +-
So phoned- received on line plan -some improved but still high - So on to an agent.
First offer from agent declined - "Please Cancel me" How much $'s would you pay ?
I said in the range of $80 similar to rates I had before "will check supervisor"
Came back with all inclusive for $81.04 Took it