[momstheword]

We got hooked up to Telus Mediaroom a month ago, and I went out and bought a brand new Dynex 22" LCD for the bedroom. Occasionally - usually atleast once every time we have it on, the screen goes black and the sound cuts out for a second (literally). Then the little box that indicates we have it hooked up through component comes on and the programming resumes.

I phoned Best Buy today and they said it's probably the signal being dropped and that it's a well known, very common occurrence with newer tv's as they are more sensitive. However it never happens with our LG 32" (approx 2 years old). It's just over the 30 day mark on our purchase, so if you can tell me if you think this is signal drop or not, I might still have a slim chance in getting it right with Best Buy.

Thanks for your help

 

[momstheword]

No, we did not hook up the LG to that location. My AR hubby would never go for that! Our old TV was a CRT and it ran at that box for about a month with no issue. From what you seem to be indicating is that I've been taken for a bit of a ride and I'd better get that set back to BB toot sweet.

 

[momstheword]

Not being flip, but I just ain't going there with the LG. It would be way easier and less nerve wracking trying to get a replacement set with BB. Anyways, if I'm reading you right the CRT working at that location means nothing as we want to compare apples to apples. Also, don't know if it makes any difference, but we have 6 tv's hooked up to the system (2 LCD, 4 CRT) and this is the only issue. I'll just try to exchange the set with a new one and see if that helps.

 

[momstheword]

So I replaced the tv with another of the same model, and it happened again. It seems to happen when the system has been on for 20-30 min. Could it have anything to do with the STB adapter, which seems to get pretty warm?

 

[momstheword]

So we may have narrowed down the problem somewhat. We noticed that when we turned off our table fan we could recreate the tv problem. When I moved the fan to an outlet close by, but on a different line I couldn't reproduce the issue. We also got the problem to happen when we unplugged and replugged our DVD player. We tried a lower end power bar with protection, but this did not help. Any thoughts where to go next?