Canadian TV, Computing and Home Theatre Forums banner
1 - 1 of 1 Posts

· Registered
Joined
·
8 Posts
I've used the callback service a few times, never had a problem.

In fact, once when a rep was transferring me to another department rep, I got disconnected. I was pissed thinking I'd have to call back and wait in the queue for another 15 mins or use the callback again, but I received a call within 30secs from the rep whom I was to be transferred to.
That actually impressed me.:p

Now in terms of actual information that some of the reps are able to provide, that is sometimes less than impressive (had some troubles trying to arrange for a Home-Away-From-Home installation). But thats another story.

You want really poor customer service? Try dealing with Bell (prepare to be overbilled) or Primus (ineffective timewasters).:mad:
 
1 - 1 of 1 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top