Do you know what times the phones are being monitored? Is it still 7am EDT? Any idea when they shut down each day?It is true that there needs to be 10 days to update information - the request for withdrawal is sent to the bank 10 days prior, so any changes made under that won't be reflected. Your balance will just roll over to the following month and withdraw at once (unless you make a onetime manual payment through the website in the meantime).
I can answer some of your questions. Over the years, I have lost track of a lot of things, mostly because of Shaw Direct's convoluted programming selection process, some programming options grandfathered and some available but not advertised. I'll only change channel/programming selections via phone or chat because online does not present the proper options nor does it correctly show what I have. The Superstations' package is one of those that has rarely been advertised but still available for subscription. I subscribe to the four channels (KTLA, WPIX, 38 and WGN) for $3.00/month. The last time I had a conversation with them, I was told that my pricing on this is grandfathered so the package is available but probably at a higher price. I believe that each of these channels is available separately but they are a stupid price.Since nobody is around to answer the phone, and after 30 minutes waiting for a CHAT response, I gave up and started building my new package, but ran into a roadblock where no answers on the Shaw Direct programming site were available, so if anyone knows, it would be helpful
The U.S. Superstations (KTLA, Wpix, 38 and WGN): the only evidence I found them in was a French package. I have old notes from over a year ago but can't confirm A) how to subscribe to them, and B) how many different pricing schemes they fall under. They used to have a pick-and-pay, but I couldn't find that. Any idea how much $$ and how many different ways to get them?
The FOUR PBS channels. Currently I receive Buffalo, Detroit, Seattle AND Spokane, as my plan is from 2008. When you subsribe to the NEW plans, how many of the PBS channels do we receive, two, or four?
Stingray Loud/Retro/Vibe video channels: I see them as an $8 addition somewhere, but I also remember talking with a CSR last year who said they were alternatively available for a different price (or included) depending on how you built your plan.
Either them, or the U.S. Superstations, were possibly included with the $20 Crave/HBO Movie Pack - can anyone confirm or deny that?
Lastly, the Stingray Music AND Radio channels (cross Canada): The only place I see them is in a $8 package, but in the old days they were ALWAYS included. Any idea how many different ways to include them and for how many different $$ options?
Sorry if this is a lot to digest, but what else are most of us doing these days but helping each other out online, right?
Are you still at work these days, k801809?
All the packages except Limited include the sports channels, so it's pretty hard to avoid paying for them, unless you only want your "local" networks, plus 1 or 2 pick and pay channels.Originally Posted by starchoice
My U.S. network feeds from Spokane on standard definition have been removed and the television info page states a new channel number but it is for Seattle, not Spokane. So I was getting the feeds on standard def and a set of different feeds on HD and now it seems that they are combining them into one.
The CRTC allows 1 local and 1 distant feed for each U.S. network (ABC, CBS, NBC, FOX and PBS.) An exception was made during the launch of HD if the affiliate did not have an HD feed, so Shaw Direct was able to carry the Spokane station in SD and the Seattle station in HD. That situation was always meant to be temporary and is now over.