Not primarily. The main reason Shaw's switching to all-digital is so that they can stop broadcasting the 59 analog channels they currently have (Winnipeg count), which will free up tremendous amounts of bandwidth for digital, HD, internet, and any other advanced services they may have in store.
The ease of servicing all-digital customers is a side benefit, which will allow Shaw to connect, disconnect, and process customer service changes directly from the office, without needing to send out a technician.
The ease of servicing all-digital customers is a side benefit, which will allow Shaw to connect, disconnect, and process customer service changes directly from the office, without needing to send out a technician.