[Humpty Dumpty]

I have heard of this but never used it before today, it took a bit of time but my $9 garbage bags were free. I was at Canadian Tire and the shelf price listed $7.99, but came up $8.99 at the cash. They went through the usual process of getting someone to check while I and everyone else in line waited patiently, the guy couldn't find the product so he came to get it and disappeared. The manager saw this so she came over and told the cashier to let me pay the lower price while she went to get my product back. In the mean time I waited around the next empty cash and saw the little Scanning Code of Practice sticker so I mentioned that to the manager, she had to read it, but obliged and gave me my money back. The details are here :http://www.cacds.com/onrecord/documents/EnglishCashierDocumentSeptember2007Final.pdf
The example shown is exactly what I saw at the cash. I hope I remember for next time, because this does happen often.

 

[hugh]

Interesting. I wonder how that works with multiple item discounts.

Last week my son got a game at Best Buy for $29.99. The sign said you could buy two for $40. Got to the cash and they tried to charge me $59.98

 

[Jake]

I have used this many times at one particular grocery store (who will remain nameless). It happens about 1 in 5 visits for me. Usually it is a regular weekly sale item. The problem is most people do not remember the posted price. They see it they buy it.

If you have multiple items only the first item is discounted up to $10. The rest are corrected though.

So in your case Hugh since it was sold as a package minus the wrapping, you should have paid $30 for the two.

You can also go back afterwards with your receipt and get the correction and $10.

 

[57]

Wal-Mart have a similar policy. The reason they do this is because they want their Cash Registers to be the same as the display price.

If the price difference is relatively minor, I usually let it go, even if I know there's a difference because I figure it'll balance. Sometimes I get a lower price, sometimes a bit higher. If the price difference is large, I do bring it to their attention, expecting no more than the "correct" price. My time is worth something too - as is the time of those behind me.

 

[travisc]

I've used this a few times before as well. Typically most staff are mystified by it and it takes a bit of patience, but in the end they follow the posted policy.

 

[dirtroad]

It is very much like the "Price Match" policy many have, giving you a further discount to keep you satisfied, and to let the retailer know of a competitors price.
The idea behind both of the policies is so the retailer can correct the price. I have used the Price Match policy many times and usually they drop their price on the shelf to the same or one cent lower than other competitor prices, but other times I have seen them leave it in hopes of uninformed consumers.
I think I have heard of the Scan Code of Practice, but I have never asked for it to be put into use, `til now!
Thanks for posting the info.

 

[recneps77]

Funny this should come up (first SCOP i've used as well), was just at superstore picking up some things
I browsed the clearance isle for random treasures as I often do after grabbing what I need and some some things ridiculously cheap for like $0.24
Figured, hey, why not.

So grabbed 4 of those to make it ~$1

At the cash they rang up at regular price, so I let the cashier know and she called over to someone working near the clearance aisle who verified the price in like 15s, then called a manager over. In the ~15s the manager took to arrive she mentioned the SCOP (which I knew about but was not going to mention, as it's just 24c, lol)

So in the end I got 4 items for $0.72

SCOP only applies to the first item of the kind you get in the order, and up to $10 value.

So if you grab a cartload of something that's the wrong price, you're only going to get the first one free (or $10 discount), and the rest at the correct price.