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Rookie Optik Questions

25085 Views 84 Replies 44 Participants Last post by  merve04, 
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Optik noob questions

I am planning to pull the trigger and switch from Shaw to Optik in the next week or two. I've been browsing the forums but haven't found the answers to these questions: should hopefully be easy and any Optik user can answer them.

1) The install: I understand they put in their router or whatever near a phone outlet and connect it to a coax outlet, and then every coax outlet in the house becomes 'active' for Optik. Does every TV then require a 'set top box'. Is this like a box that takes the signal from coax and then gives component / HDMI output?

2) How many set top boxes do you get with an Optik install?

3) How many remotes do you get? No real issues with the Harmony One that anyone is aware of? (I did see this thread, but don't know what flavor of Harmony remote)

Thanks and sorry if this info is posted elsewhere- it seems so basic but I couldn't find it.
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T
new install today...

so, first off, the Optik guide is GREAT compared to Shaw..snappy!...got the 1HD 1SD profile....seems a little lame...with 2 tv's on, only get 4Mbps internet and .7 Mbps upload...does this sound right??
....in North Vancouver...anyone got the higher profiles in North Van out there??...ie. 2HD 1SD or something...seems like the bandwidth is a little weak...going from 15Mbps on Shaw to 4 is a bit of a joke...if the bandwidth was even 10 down, I'd be happy

Thanx!
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Optik internet speeds..

so, I'm not totally happy with the speeds we are getting here..in North Vancouver...on the 1HD 1SD profile..they say it's the 15Mbps profile...with 1 HD channel on, internet goes down to 5Mbps, and with both boxes off...we get around 12Mbps...so i called them and they were telling me that SHAW is incapable of letting people watch 2 HD streams at the same time...is this true??? this sounded incorrect to me...so, on Shaw you can't run 2 TV's where each TV has an HD channel on at the same time? can someone verify this for me?

Thanx!
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