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Rookie Optik Questions

25088 Views 84 Replies 44 Participants Last post by  merve04
Optik noob questions

I am planning to pull the trigger and switch from Shaw to Optik in the next week or two. I've been browsing the forums but haven't found the answers to these questions: should hopefully be easy and any Optik user can answer them.

1) The install: I understand they put in their router or whatever near a phone outlet and connect it to a coax outlet, and then every coax outlet in the house becomes 'active' for Optik. Does every TV then require a 'set top box'. Is this like a box that takes the signal from coax and then gives component / HDMI output?

2) How many set top boxes do you get with an Optik install?

3) How many remotes do you get? No real issues with the Harmony One that anyone is aware of? (I did see this thread, but don't know what flavor of Harmony remote)

Thanks and sorry if this info is posted elsewhere- it seems so basic but I couldn't find it.
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Just signed a 3 year Contract

Yesterday I had one of the Telus Salesman come and speak about the wonders of Optik. Anyway I signed a 3 year Contract for exactly the same service TV and Phone.

My Phone is with Telus currently.

Pricewise:(TV and Phone)

Telus: $110/monthly

Shaw: $150/monthly

Pricewise its a no brainer. But is the TV reception as good as Shaw in the HD Channels? Is the High Speed Internet as fast?
Is the PVR as good as my DCX3400 (new 0ne).
Any downside to Telus?

What happens to my emails?

Thanks for any help. I've been a long time with Shaw.:confused:
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The problem is that my wife and I already have Shaw Emails on our business cards for a long time. Its difficult to change.
Phoned Telus and they said they could redirect Shaw emails to Telus.
I'm beginning to have doubts about the contract.

The monthly price is great, on paper, but then I can change to SHAW PHONE and get it $20 cheaper than what I am currently paying with Telus.

The fly in the ointment is NFL Sunday Ticket.

Shaw already has my 4 months payment and I phoned them today and asked about it. No refunds they said. I can't complain since I knew about it.

Telus is also making me pay 4 months @ $49.95 per month, which is higher than the $39.95 with Shaw. So actually I will be paying twice.

Since Telus will not install till Oct. 9th, why am I being charged for 4 months with Telus? i know the answer. Its a 4 month deal. Telus will not budge.

I just purchased Shaw DCX3400 (35 days ago) and a PVR Extender (Total: $350 app). The Extender is not compatible with Telus PVR. I could sell them on Craig (since they both have Warranties).

This coupled with the Business Emails is making the deal less appealing.

Think I will look into the deal after NFL season. Its not good to sign Contracts when dinner is waiting and the wife is nagging.:confused:
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