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Hi there, as far as I can seen this hasn't been discussed in a while. I have an ADT system with a mixture of wireless and hard-wired sensors. It's about 10 years old with no cameras etc. I am thinking of upgrading to a new system with a couple of additional sensors and cameras.
I use Rogers for internet, phone etc.
I have had some poor customer service experiences with ADT.
I will need to get assessments from them both but was just wondering what others think, especially anyone with experience of both systems. I'm also curious about the motion sensors; I believe that ADT has "pet immune" sensors - not sure whether Rogers has these.
Thanks...
 

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Here's my new theory on home security -- "Alarm Systems" tell you someone is IN your house. A good security camera system with notifications can tell you when some one is snooping around on your property.

If your phone is always with you, you can call 911 ahead of any monitoring company notifying Police or their own Security Response after someone has already entered your home.

More to your question, I've had a horrendous customer service experience with ADT trying to get service cancelled and then credited when incompetent persons didn't cancel, even with plenty of advanced notice of an "end of service" date due to a move. I would NEVER use them again.
 

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'pet friendly' sensors.. almost all are, so to speak.
Most are often set high enough, that they will not trigger with movement under the 2 ft range.. so a dog/cat walking by 'shouldnt' trip them.
But through 3 different companies (my parents old house, new house, and my house).. all 3 of them would STILL potentially trip. So i wouldnt trust banking on them that way.
(one reason why i have disabled the sensors in my place most of the time when locking due to the 2 cats and 1 dog)

Comparing the two companies..
Dont have any info on ADTs current hardware.. Hard to even see what they are using on the website.. doesnt show any specifics that i can find.

I currently DO have the Rogers security at home.
No issue so far with any of their hardware (door and motion sensors, glass break sensor, outlet and light controls, front door lock)

As for the camaras. Really comes down to WHAT you are looking for with them.
If you are looking for a camera system which will do a much longer PERIOD of time of storage, from multiple cameras, etc.. you may be better served looking for a separate NVR type system.
I have one of the rogers cameras. All in all, it does work great for what it does. Only limitations are the storage for the video, even with the addon storage card. More cameras, etc would eat up the storage quicker.
Generally more designed for 'event' based recording & notification.
EG: If motion detected on sensor 3, take video and send to me. Or for example, i have it set for my front door, any time the door is opened, to take a video clip.
Could set it for things like if alarm is tripped take video on all cameras, etc.

Currently the rogers system can tie into the Nest Thermostat (only 3rd party thing so far, that you dont have to get from them), but i am hoping that they add support for the nest smoke alarms and cameras as well.
 

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In my house I have some "pet friendly" sensors. They work by having special lenses on the front that don't scan below a certain height - say 4', or to the left or right of the sensor. This allows a cat or dog to walk "below" the sensor without tripping it (pet alley). Our cats never tripped these sensors when we had cats. These sensors were installed about 25 years ago. I also put some masking tape over the inside of one of the lenses so that not only did it not scan below a certain height, but it also didn't detect movement to the left of that sensor. It was for a particular area of our home where I wanted "pinpoint" monitoring. We have a "perimeter alarm" option, which uses some of the sensors when we're home at night and "full alarm" which uses all the sensors when we're away.

The sensors are surface mount with the name "Paradox Motion Analizer Type-I". They also have a (red) light inside that shows motion, but I have turned that light off. The light was useful for initial testing, especially when I was masking the one sensor.
 

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Mine are/were set up like that. And worked mostly.
Till the cat decided to jump UP on the sofa, which was then in range of the sensor.

Not saying they wont/dont work.. but there is still a chance they can be tripped :(
 
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