So I cancelled my Rogers TV + Phone + Internet bundle about a year ago and got Teksavvy Cable Internet instead. I remember all of the installed coax outlets in my house used to work while with Rogers. One had a TV connected, the other was connected to the modem and the third was a spare in the upstairs living room. I specifically remember moving my modem upstairs one day to test and I had connection to the internet while with Rogers.
Since I cancelled my Rogers, I have only been using one coax outlet out of the three in my house for the cable modem. I decided to move my modem and router upstairs but now I have come to know that none of the coax outlets are active except for the one already connected to the modem. I have a bunch of coax wires in the basement close to the electrical panel coming into the basement from outside. There is no splitter inside the basement. This is really beginning to frustrate me. I remember TSI had to send a Rogers tech to activate my internet. He did not do much inside the house, only asked where the coax outlet was and then went outside into the Rogers van and after a couple of minutes, my TSI was up and running.
How do I now activate the coax outlets in my house like they previously were with Rogers service? I am assuming I need access to the Rogers box attached to the outside of the box? Isn't that locked?
Since I cancelled my Rogers, I have only been using one coax outlet out of the three in my house for the cable modem. I decided to move my modem and router upstairs but now I have come to know that none of the coax outlets are active except for the one already connected to the modem. I have a bunch of coax wires in the basement close to the electrical panel coming into the basement from outside. There is no splitter inside the basement. This is really beginning to frustrate me. I remember TSI had to send a Rogers tech to activate my internet. He did not do much inside the house, only asked where the coax outlet was and then went outside into the Rogers van and after a couple of minutes, my TSI was up and running.
How do I now activate the coax outlets in my house like they previously were with Rogers service? I am assuming I need access to the Rogers box attached to the outside of the box? Isn't that locked?