Previously Digital Home told readers how Bell Mobility was recalling its Novatel MiFi 2372 Mobile Hotspot device because the battery inside the device may begin to swell causing the Hotspot to malfunction. Bell says it is aware of two incidents where the device malfunctioned.
Rogers Wireless has since informed us that it too would be recalling its Novatel MiFi device which it calls the Rogers Rocket Mobile Hotspot.
Rogers is now contacting its customers to recommend they turn off and stop using the device immediately. Going forward, customers will be sent a pre-addressed, pre-paid envelope so they can return the device and have the batter and battery cover replaced within 7-10 business days.
Impacted Rogers customers will be provided with a credit for the time lost.
Discuss further in Digital Home's Rogers and Fido Wireless forum .