Lately my Rogers Nextbox is giving me a lot of problems. I first noticed it a few days ago when I could not power on the PVR. It would work after a power-cycle the PVR. Then after maybe 30-60 minutes, it would freeze and I would have to power cycle again.
Since I own this PVR, Rogers is not helping. They offered me a rent-to-own option for $25 per month.
Symptoms:
1. After a power cycle, wathcing live TV is OK for maybe 30-60 minutes. Then it would freeze and may or may not resume playing. Eventually it would stop and I will have to reboot again.
2. After a power cycle, if I watch a recorded show, after maybe 30-60 minutes, I can no longer control the box by the remote. The show may continue to play but it would eventually stop.
3. When the box freezes, I cannot control the box with the remote. Even the red/blue switch in the front would not work.
4. The right back side is warm to the touch when I put my hand on the top of the box.
5. After I power cycle the box, Red/blue switch in the front would work. However, even if I do not turn on the PCR, it would stop working after some minutes.
I did some research and the suggestion was to replace the HDD. I also read that there is a cooling fan inside the box. Is it possible that this fan stopped working and it overheats (this is why it would stop working after 30-60 minutes)?
Please help. Based on the symptoms, is this still a HDD issue? Appreciate your advices before I order a HDD.
Thanks.
Since I own this PVR, Rogers is not helping. They offered me a rent-to-own option for $25 per month.
Symptoms:
1. After a power cycle, wathcing live TV is OK for maybe 30-60 minutes. Then it would freeze and may or may not resume playing. Eventually it would stop and I will have to reboot again.
2. After a power cycle, if I watch a recorded show, after maybe 30-60 minutes, I can no longer control the box by the remote. The show may continue to play but it would eventually stop.
3. When the box freezes, I cannot control the box with the remote. Even the red/blue switch in the front would not work.
4. The right back side is warm to the touch when I put my hand on the top of the box.
5. After I power cycle the box, Red/blue switch in the front would work. However, even if I do not turn on the PCR, it would stop working after some minutes.
I did some research and the suggestion was to replace the HDD. I also read that there is a cooling fan inside the box. Is it possible that this fan stopped working and it overheats (this is why it would stop working after 30-60 minutes)?
Please help. Based on the symptoms, is this still a HDD issue? Appreciate your advices before I order a HDD.
Thanks.