[kibosh]

I got a letter from Rogers on Friday stating they were discontinuing Home Phone Service and moving me to Primus!?!? Is this a joke?

 

[jvincent]

I find that hard to believe.

I can't remember if Rogers used to offer a home phone service over twisted pair. If that were true then I MIGHT see that happening since Rogers probably wants all their Home Phone customers on the cable network.

Can you post more details from the letter?

 

[JamesK]

^^^^
Rogers bought Sprint Canada a few years ago. Sprint had wire line phone and ADSL customers. In fact, I was working on a project back then, configuring Sprint DSLAMs in Bell COs, when Rogers bought Sprint and that project died.

 

[kibosh]

Whoa! Crisis averted!

I have been on Rogers broadband phone service for at least 2-3 years now but I used to have traditional phone service with them years and years ago (I believe when it was still Sprint Canada). I have distinctive ring and apparently I was allocated two distinctive ring numbers (although I was only ever told about one of them). Apparently the one I never knew about is still in their system as a land line and they were going to move it to Primus. I called and they are cancelling the account that I had no idea about.

Too funny! I hope I didn't get anyone too excited out there. Maybe we should change the subject in case I freak anyone out!

 

[snorlax]

This has been going on for a while now. Current Rogers POTS customers were former Sprint customers. If you were in an area served by Rogers Cable you would have been offered a switch to Roger Cable Phone. If there was no Rogers cable serving your area, Rogers is selling those POTS customers to Primus rather than continue to pay Bell the monthly fees that Bell charges for the last mile connection from your home to the Rogers (formally Sprint) switch.

 

[kibosh]

Yes . . . my confusion was that I have not had POTS service for years so when I got a letter stating that "after careful consideration Rogers has decided to discontinue it's Home Phone Service" I was very surprised and automatically assumed they were talking about the broadband service.