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No I’m not kidding,,, maybe because I posted on here before about their ‘Wire in the Tree” program. First of all I don’t have any services from Rogers, no Cable TV, no Internet, no Home Phone.

There is a knock at my door today around 1 PM. My 76 year old mother answers the door and this Subcontractor from Rogers advises that they are here to ‘fix’ our Cable. She then tells him that we don’t have any services from Rogers. The guy insisted that we do. My Mother then told him not to do anything until I get home. I was there in 10 minutes and was shocked to see what was going on. They had cut the driveway and had run a cable line up to my house. When I asked them what are they doing the guy said “Fixing your cable Sir” I told him I don’t have any Rogers services and he said “Yes you must have something,,,, Phone? Internet? Cable?" I told him… "No you guys and mixed up here or this is a JOKE”. I said to the guy “did you look in the box on the side of my house? Look and you will see it’s not connected to anything” I call him over and rip the cover off… showing him the 2 unconnected wires… he then looks very puzzled. He then said … “well the work order said this address” I asked to see the work order… he showed it to me on the computer in his truck… sure enough it was my address,,,, but there was no name. The reason for the rewire the work order claimed was “Low signal, Leakage” Well how can a line that that even connected to anything be ‘leaking RF?’ Rogers is so mixed up then have no clue what’s going on anymore.. its gotten to a point that it’s scary! I’m wondering is this just a mistake or is someone at Rogers trying to harass me.

What can be done about this? How can they just come on my property today and do this? I don’t even have anything to do with Rogers!

Photo Gallery here: http://akn-systems.com/rogers/HTML/index.htm

Does this look like I have any Rogers services in my Home? NO!
 

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hey hdtv101, don't u have a big yagi on your roof or is that not visible from the road. Why would they see that and still believe u need their pathetic service. Any time i see rogers trucks i cannot help but hear the Looney Tunes theme song in my head. These guys look like a bunch of monkeys. I too would be calling CityTv or somebody.
 

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the mistake seems to be the responsibility of the independant contractor not so much rogers. go sue them.
The independent contractor gets a work order from Rogers and gets paid to do the job, does not care if it is not necessary.

There is a lot of needless work that these independent contractors do and get paid for which ultimately comes from the pockets of subscribers.
 

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don't go to Citytv.. they're owned by rogers. Go to someone like the CBC or *ugh* Global...

but yes, i'd get a lawyer and sue the subcontractor and rogers to repair any damages they did to your driveway. you have tons of good pictures that will definitely help your case. great move there!
 

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It's curious they'd have a work order with no contact person. However, strictly speaking, where they appear to have made the cut is not your driveway. It's on the easment, where they do have rights to work, without your permission.
 

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They cannot rely on the presence of the antenna to indicate someone doesn't have cable. Many people have simply left the antenna in place, after getting cable. Also, some homes have both antenna & cable in use. For example, many years ago, I had my own antenna to get WNEQ, which at that time was the 2nd PBS station in Buffalo and was not available on cable.
 

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It truly is a damned shame what happened, but to suggest that a narrow groove cut at the base of the driveway - and subsequently patched - merits a lawsuit and a new driveway is ridiculous.

If anything, a roll or two of replacement sod - and maybe a few replacement weeds ;) - is in order, and perhaps also compensation for time off from work.

Too bad the OP doesn't have any Rogers services he could cancel in protest... :p
 

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The contractor doing the work will likely have a city permit issued to them to allow them to do the work. You won't have a leg to stand on.
The part residing on your side of the property has to be fixed to the way it was. They are responsible for that.
 

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Rogers conducts leakage patrols which use GPS to pinpoint the address/location where leakage is detected. A service order to investigate is automatically generated to resolve the problem. Cable operators are legally obligated to keep their leakage within certain limits.
 

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It truly is a damned shame what happened, but to suggest that a narrow groove cut at the base of the driveway - and subsequently patched - merits a lawsuit and a new driveway is ridiculous.
And who is responsible for repairing the driveway when the expertly done patch (you saw the pictures) fails and the driveway starts to break up.

The real kicker is that the subs were specifically told NOT to do the work and they proceded anyway.
 

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And who is responsible for repairing the driveway when the expertly done patch ... fails and the driveway starts to break up.
If the driveway were suddenly to fall apart because the asphalt patch didn't hold, I'd blame the company that originally paved the driveway for shoddy workmanship!

The cutting of a narrow groove at the base of the driveway does not merit the replacement of the entire driveway, just as one narrow strip of dried grass running from street to foundation does not merit the re-sodding of the entire front lawn.

If the current patch job isn't done correctly, demand that it be re-done. If it fails in the future, demand that it be re-done.
 

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Water will get into the patch more easily than the original driveway, it will then freeze and crack the rest of the driveway. Potholes 101.

If Rogers were actually doing service for one of their customers then I would have no issues. The problem here is that they weren't.
 

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Not that I'm siding with what the contractor did but the damage is insignificant to begin with after looking at the pictures. You made it sound like he ripped up your driveway and front lawn which he didn't. Since the only "damage" was to municipal property legally there's not much you can do about it. Your property line actually ends about 3 feet from the curb, the rest belongs to the city where they can do any infrastructure upgrades that need to be done like running fibre optic cables, water, gas and hydro lines and so on without having to rip up the street. As for the leakage, you will note he is working at the junction box which is where your neighbours get their services from. Did you talk to all your neighbours who are connected through the box in front of your house? Are you sure you know which homes are serviced by that box? If your neighbour's service goes down Rogers has every right to check that junction without your permission. Best thing you can do is keep the pics of the patch job on the driveway in case there is breakage later on. If it cracks and the crack runs up the driveway over your property line then you may have legal recourse.
 

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Your property line actually ends about 3 feet from the curb
Actually, it depends on your location. Things such as sidewalks, grass strips between sidewalk & curb etc., are all on the easment. You have to check the city plan to determine where your property line is. Of course, you cannot build a fence beyond your property line.
 
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