Just to be clear, will the Rogers. PVR Extender that is presently selling for $99.99 on the Rogers web site link below, work on the Cisco 9865HD (3.0) since it doesn't state it on there web site and the Rogers store staff won't confirm?
As 57 said.. I have the 1tb extender (about 2 years old) on the 9865 and its working fine.
Mind you.. again mine is a little older, but same model enclosure (likely maybe just different drive inside?).
Mine was used/formatted to work on 8642 before it was on my 9865.
Some people have been having issues with getting them working on the 9865.
There SEEMS to be a work around though.
It appears it never comes up with the formatting message, etc.. when you just plug it in stock.
Plugging it into a PC, it shows up as already formatted NTFS I think it was.
You want to go into your hard drive management (disk management under the computer management in administrative tools in control panel).
And delete the partition altogether. Then when you plug into the 9865, it seems to detect and re-format properly.
Owner of a rogers certified 1TB Extender that is probably 4-5 years old, was using it with my "rented" 8642 PVR, about a month ago I purchased the 9865 PVR, and would like to connect it to the PVR, what steps should I follow to connecting the old External drive to the new 9865? It only has the ESATA interface on it.
Can I simply plug in the unit to the 9865 while everything is shut off? Or do I literally have to unplug all the devices?
My 8300HD died on the weekend, so I had to replace it with a 9865. My external drive on the 8300HD is a NexStar 3 (USB 2 and eSATA) with a Western Digital Black 1TB drive.
After running the 9865 for a couple of days, I decided to try adding the external drive.
Because the recommendation was to connect the drive with no partition defined, I connected the drive to a Windows 7 machine and brought up Disk Management, which displayed that there was no partition on the drive. To be sure, I did a quick format to NTFS with MBR (Master Boot Record not GPT - GUID Partition Table) and then deleted the NTFS partition.
I powered off the 9865, connected the external drive, powered up the drive and then powered up the 9865. After the 9865 had rebooted and was powered on, the external drive light was flashing so I left it overnight to see if it had any effect, but the disk usage was unchanged the next morning. I assumed that the drive would not work.
However, later that day I had to reboot the 9865 because of the PCM issue. When the box was powered on again, I received the message that an external drive was detected and asked if I wanted to format the drive. I then got the warning that all data would be erased. The format was very quick, and I got the message that the drive worked with the PVR. My disk usage was cut in half from 24% to 12%. Now whenever I reboot, I get the message that the external disk works with the PVR. Recording and playback has been OK, except for the PCM issue.
I hope this is useful to anyone else trying to add an external drive to the 9865.
Last night, the index of my external drive was reset to null. I don't know if there was a software upgrade responsible, but that's my suspicion...
I see that my Used Disk has dropped from around 50% yesterday to about 12% today, and numerous recordings are no longer listed. After some experimentation (booting with and without the eHDD), I can see that the eHDD hasn't failed, as I first suspected. All recordings made since last night have been placed on the eHDD, and I can view them with no problem. By comparing the recorded list when booting with and without eHDD, I see that the eHDD contains only the shows that were recorded today.
I know that there's a long history of this sort of thing happening, but most of the posts I've searched refer to the older models like the 8300; I didn't see any referring to this happening on a Nextbox.
At least the hardware seems to be functional, but I really don't know what recordings I've lost. Bloody frustrating...
Thanks for letting me vent.
NextBox 9865HD with Rogers (Seagate) external drive
Software version 5.0.0.0123
UI version 188.8.131.52.04.09.11/28392
I connected my 1TB eHDD to one of my 9865 as a test. I followed the procedure outlined in this thread and after 1 reboot the NB3 displayed a recognition of the eHDD and the used space was approx halved. I performed a second reboot just to confirm. The diagnostic screens also showed the eHDD and displayed information as to the model the serial number and size of both drives. The diagnostics do not indicate space available on either drive.
After a week of saving programs with no issues playing back programs with a slight slowing of response to some functions I disconected the eHDD and after reboot the NB3 displayed a message indicating that the eHDD device had been disconnected.
So far so good.
I then began playing programs on the recorded list I discovered that all programs were playing successfully. This indicated that all the programs had been recorded on the NB3 iHDD. The SA8300HDPVR would have recorded most of the shows on the 1TB eHDD and even though a program was listed
Does the NB3 fill up the iHDD before recording to the eHDD as opposed to the SA8300 recording to the drive with the most available space?
After further testing I have discovered that by disconnecting the eHDD and restarting the NB3 the list of programs available does not include those recorded to the eHDD. When the eHDD is reconnected they re-appear on the recorded programs list and play back successfully. The recording space used percentage also stays roughly the same.
I own my pvr and the hard drive is corrupt..so I purchased a 1 tb external hard drive e sata and hooked it up at the back of the pvr..how do I get it to record on the new hard drive Instead of the old one...my pvr acknowledged and ask me to format it-I said yes..... Help
I do not believe that you can replace a corrupted internal drive simply my plugging in an external drive. The internal drive must be functional in order for the PVR to work. Even when using an external drive, the index for all programming is stored on the internal drive. The main use for the external drive is simply to expand the amount of storage space you have on your PVR. The only way to use the external drive is to replace the corrupted drive with a new one.
@Pod3527 I've moved your post to this 8642 eHDD thread. You may also wish to read the 8642 iHDD thread, link below, since you likely need to replace the iHDD. What @Hooter says is all correct - the 8642 cannot function as a PVR without a properly functioning iHDD.
Just as an FYI, not many people have bothered lately with eHDDs on their 8642s or 9865s because they increased the size of the iHDD of the 8642, or because the iHDD of the 9865 (1TB) is large enough, especially now that "media shrink" is active allowing for plenty of storage.
Quite a few people also reported issues with eHDDs on the 8642 and 9865 depending on firmware updates. I cannot recall if the issue was resolved or confirmed or all the different workarounds.
I'm also unsure if the eHDD you purchased could be mounted into the 8642 and used as an iHDD. What is the make/model of the eHDD? If you're mechanically inclined, armed with the proper tools (Torx) you should be able to do this yourself as outlined in the thread link above regarding the iHDD.
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