Research In Motion (RIM) today announced that it will offer Blackberry users a selection of smartphone applications to help ease the pain after a global service outage prevented users from emailing and texting for several days last week.

Blackberry customers, which number over 70 million, experienced service interruptions and delays over a period of approximately 3 days in Europe, the Middle East, India and Africa, 1.5 days in Latin America and Canada, and 1 day in the United States.

The complete selection of apps, which RIM says have a retail value of up to $100, will become available to download at BlackBerry App World over a period of four weeks beginning this Wednesday, October 19th. The selections over this period will include the following:
  • SIMS 3 - Electronic Arts
  • Bejeweled - Electronic Arts
  • N.O.V.A. - Gameloft
  • Texas Hold’em Poker 2 - Gameloft
  • Bubble Bash 2 - Gameloft
  • Photo Editor Ultimate - Ice Cold Apps
  • Pro -
  • iSpeech Translator Pro -
  • Drive Enterprise -
  • Nobex Radio Premium - Nobex
  • Shazam Encore - Shazam
  • Vlingo Plus: Virtual Assistant - Vlingo
In addition, RIM’s enterprise customers will be offered one month of free Technical Support. Current customers will be offered a complimentary one month extension of their existing Technical Support contract, and customers who do not currently have a Technical Support contract will be offered a one month trial of RIM’s BlackBerry Technical Support Services - Enhanced Support, free of charge.

“We are taking immediate and aggressive steps to help prevent something like this from happening again.” said RIM Co-CEO Mike Lazaridis in a prepared statement.

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