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Discussion Starter #1
Just received Jan. invoice and decided to see if the bean counters in Calgary calculated the 1% increase of our PST correctly effective Jan 1st-and they failed miserably. Now I don't have a large monthly bill ($26.97 before tax) but the total was off by 8 cents. That can add up to a lot of $$ when you look at thousands of subs. Especially with higher base subscription fees.
Called CS-at first the CSR was a little confused, he thought GST was 7%, not 5%.Checked it out and when he came back told me that there was an known error on all Que. subs invoices and a credit/correction will follow in February. So watch your bill !:confused:
 
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