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9241 "already linked to an active account"

I bought a second-hand 9241 today from a seller who assured me that he cancelled his Bell TV service late July, and before he did so, he got verbal confirmation from Bell that the receiver belongs to him outright and is not a rental.

This evening I plugged it in to test and managed to get as far as seeing the preview channels, which is a good sign at least. But when I logged on to activate it online it threw up an error. I tried again using the automated phone system and it told me this receiver is "already linked to an active account".

How can it be linked to an active account if he has cancelled his service? Very odd. I e-mailed him to ask if he can still log into myBell and see the receiver there. It's too late in the day to call Bell so I'll do that tomorrow. I hope this can be fixed soon so I won't have spent cash on a useless box :)
 

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You can't activate most used receivers online or via automated phone. You need to call in and talk to a csr and have them activate it.
 

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Yup I e-mailed him that he may need to call Bell. Seller seems like a reasonable person who would not want his buyer to have a useless brick. Also he's a lawyer who probably would not want to have any semblance of committing anything resembling fraud :p I will also talk to a CSR in the morning whether or not I've heard back from the seller.
 

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I recently was given an 9242 reciever and there is a 600 dollar out standing balance. The reciever is owned. Is there any way i can get bell to activate this reciever??
 

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If the original owner pays the $600 outstanding balance to Bell and advises Bell that it was sold to you, then you might be able to authorize the STB (hence the "I doubt it" comment in the above post). This item is considered "stolen property" or "collateral" by Bell.
 

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While legally it is/was the property of the customer, Bell would have put a lean on the property, but Shaw regularly has the bill follow the receivers, and while Bell doesn't do this, it doesn't mean they won't. Only rentals are property of Bell. Only one way to find out is call Bell, but when the original owner calls to say it is sold, Bell may just refuse to change ownership until the outstanding balance is paid. Let us know how this turns out. $600 is quite worth Bell's time to do something to recover something, or at least take a stand!
I kinda doubt it too!
 

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So I am looking to sell my bell 9241 receiver, i cancelled bell outright a month ago and went to telus.

What should I do to ensure that a buyer has no issues? I dont have bell service anymore so I assume i can just sell it?
 

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You are still required To tell Bell TV you are selling it otherwise Bell won't activate it for the buyer. When I have purchased I have called Bell and had the phone on speaker so they could talk to Bell and give their consent to sell. No problems that way, all done at the same time. Unless you're on hold for some time.
 

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Call Bell and ask them to Remove the receiver from your account because you are selling it.Take the name and employee number of the person assisting you with the Procedure.That way if there is a problem you have back-up.
 

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Hi, I am new to this site so I am not exactly sure if your the right person to ask this question too but I just bought a bell 9400 receiver off someone thinking that they would not be selling it if It wasn't useable but clearly I was very wrong .. because when I plugged it into my TV and put my card in all channels were blocked I've tried everything .. I tried getting a hold of the person I got it off of and he is no longer replying to my messages and I only knew his number he already took the ad down so I can't even message him thru there anymore either. . My close friend said I'd have to call bell and see if he owes money on his bill which would be a reason it would not work or if it's a rental .. my question is say he doesn't owe anything and it's not a rental will they let me activate it or will they still need to talk to him because if that's the case I'm screwed right ?
Thank you in advance for any info at all
 

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There is no 'Putting my card in it". The card that came with the unit stays in it. You call up Bell and tell them you want the unit added to your account. They will ask you for the card # of the unit. If it is not stolen or a rental then they will add it.
 

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Not all 9400's even have a Card.

Plug it in, see if you get the preview Channels, all the others should be red. Then call Bell to add it to your account.
 

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Ok well here's something different about using your smartcard in a replacement receiver.
I recently bought a used 6141 for my brother and a used 9241 for my mother as Christmas gifts. I called Bell told them I bought 2 used receivers a gifts and wanted to make sure they could be activated on my brother's and mothers separate accounts. I also specifically asked if they would need new smartcards because I would order/get new smartcards for the receivers if it was required since I wanted the receivers to work when I gave it to them. The bell rep asked if they had active accounts and active receivers. I said yes they did in fact my brother had several active receivers in his house. The rep said I did not have to get new smartcards that they could put one of their existing active cards from an active receiver into the new replacement receiver and call bell and they would activate the new replacement receiver. He did say once the card was activated in the new/replacement receiver it would no longer work in the old receiver. I told him no problem as these receivers would be replacing one already being used.

I guess I'll find out tomorrow or boxing day if what the bell rep told me is true or not. I gave my brother his unit already and he said he has used his existing card and activated a replacement receiver.. we checked with bell and the receiver numbers for both were good to be activated on their accounts... just needed to put the cards in and call bell and have them send the activation codes... then teach my mother who is pushing 80 how to PVR .. my parents use to record VHS all the time.. years ago before PVRs were around I bough them a DVD recorder, I don't think they used it to record anything. not even once.
 

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dish network on bell expressvu account

hi, i already have a bell receiver, but my usb dont detect my external hard drive, its the 3rd receiver it did the same thing for me,
i can get a dish network receiver for a lot cheaper than bell receiver,
my question is : can i use a dish network hoppe 3 receiver on my existing bell account, is they will accept the code from this receiver ?

thanks
 
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