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Procedures for Buying and Selling of BTV Receivers - See Post 1

319406 Views 672 Replies 177 Participants Last post by  bluedrongo
I had a 3100, a 5800 and a 5900 in the house. Thinking of going HD. Question, if I get a HD receiver, am I allowed to sell the 3100 or the 5800. There are quite a few for sale (at decent prices) on certain famous auction sites. Not sure if Bev allows that anymore.


Edit by 57 - 2011.10.25. You should not sell or buy 9200 or 6100 receivers since they are being phased out and BTV will not activate them. See link below for more on the topic: (They can still be used for OTA so they may have some value to someone interested in that option)

http://www.digitalhome.ca/forum/showthread.php?p=1342097#post1342097


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When you call to disactivate your receiver, you can also tell bell to allow "who ever calls to activate it", to acivate it, they will make a note on their inventory. Although giving them actual name is better.
barter said:
When you call to disactivate your receiver, you can also tell bell to allow "who ever calls to activate it", to acivate it, they will make a note on their inventory. Although giving them actual name is better.
That would be nice Stampeder :p
But I don't expect any problems knowing you've done your homework on the deactivation.
Not true, I currently have more than 6 receiver's registered to me, but only 6 active receiving programming. You can have more than 6 receivers registered, but only allowed to have 6 active. Two Bell CSR 's I have talked to have confirmed this. There is no limit of the number receivers that canbe registered to your name.
Agreed...last time I looked my account (on Bell's website) lists 14 receivers. Six of them were 6000s that Bell sent to me for ONE owned unit that they kept sending DOAs. I have talked and talked till I am blue in the face about these warranty replacements listed on my account.

By the way...my brother in law bought one of my 4700s and activated it on his sub and yet it is still listed on my account as well as on his...LOL. Some system Bell has.

The fun part is at one time I had five units active on my sub. I tried to online activate a new 4100...no could do as "I already had 14 on my account". Took a while and finally got someone on the phone and bingo the sixth unit was activated.
Another important issue to note, if you do not call and de-activate your IRD, the buyer can simply plug it into a dish, point it at 91 or 91+82, and get all your subbed channels. Knowing this. it is suprising that Bell will not call previous owners to confirm the sale. The buyer with good intentions, could get frustrated and simply plug the IRD in and enjoy TV, on your tab.
Just a word of caution on selling your receivers on an auction site, if the person buys it for illegal purpose (ie does not activate it with Bell) they WILL remain in your file until they do.

I have sold one 5100 2 years ago and it is still on my account... I have had some heated discussion with BEV to take them out but they told me it cannot be done..:mad:
That's weird. Once you notify them that it's no longer in your possession then they have an obligation to deactivate it and remove it from your account. At the very least they must deactivate it so there's no way you should be on the hook for any ppv charges. If they use it for illegal purposes it doesn't effect you either but make sure you notify them that you have sold it.

If they're giving you the runaround you should speak to the business office and make it clear that you have done your part and notified them of the transfer.
Another important issue to note, if you do not call and de-activate your IRD, the buyer can simply plug it into a dish, point it at 91 or 91+82, and get all your subbed channels. Knowing this. it is suprising that Bell will not call previous owners to confirm the sale. The buyer with good intentions, could get frustrated and simply plug the IRD in and enjoy TV, on your tab.
That might happen but the correct procedure would be for the Bell rep to verify that it has been sold. They won't contact the original owner of the IRD but they inform the buyer that they must contact the original buyer and have them call Expressvu and verify the transfer. The Bell Rep then notes the account and the new owner's name is entered into the notes. When the buyer calls back he can have the IRD activated on his account.
I sold mine a couple of years ago, notified the rep at the time and several times later that the receiver should be removed from my account but even now I still see it listed under my profile under bell.ca. Does this mean the guy I sold it to has been free loading off me all this time?
If you told bell that you sold the receiver they should of disactivated it as well. More than likely they wanted it for something else.
I every body, i try to find a new or used receiver. 9200 expressvu
If anybody have information about that, let me know.
Max
Bell.ca is USELESS!

Does anybody have a link to the official document/policy on cost of cards?
I recently sold a 5100 that has not been subbed for many years with an old ROM 3.
The new owners, who already has an account says they want $69 for a new card.
Shouldn't they get that back once it's activated on an existing account?
card

Not necessarily. Technically, you have to pay for the cards. But, I have managed to talk BEV into 2 free cards on various ocassions.... given that I'm paying them about $100 a month in sub fees helped a bit.

Tell new owner to tell BEV that the rec was bought at a flee mrkt and it did not have the card with it and he was unaware that it needed one. A bit of begging might go a long way as well.
Thanks, it would seem they can get the deposit on the card back if they sign another several year contract.
They've been a paying sub for > 5 years now.

They don't sound like a very customer friendly organization to deal with.

Someone had posted a link/document a while ago, but who knows if it's still in place.

Chances are the deal changes depending upon what agent you get.

It be be nice if Bell.ca had sone Terms & Conditions and Policies outlined.
Getting through can be a real PITA.

Tnx fer ur help!
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I believe the customer service agreement makes it clear that the cards remain the property of Bell ExpressVu........regardless the card itself states that it is Bell ExpressVu property even if you have purchased the equipment.
That's fine, then they should loan it to you for as long as you subscribe the unit.

Why would anybody PAY for something that you don't own?
Buying a used PVR

I have just bought a sony kdl52xbr3
I dont have hd signal
If i buy a pvr and dish will that get me a signal?

Sorry if this sounds stupid but i am a NEWBIE and just wondering all avenues?

Bev or Telus if available or Shaw??
Which is the best way to go?
Thanks
The equipment, ie. PVR and the satellite dish, makes you capable of receiving the signal. But you will need to subscribe to the service to actually activate your PVR and smart card so it decodes the signal. There are a number of packages available thru Bell. Generally, pick a package and add approx $10 per month if you want the HD programming. If you don't subscribe and pay for it, you will not get HD programming. I have Bell, so I cannot speak to the offerings of other service providers. Check providers web sites for detailed info on packages.
HD Receivers for Bell

Hi
I hope this question is OK to post here. I am a Bell subscriber currently using Bell activated 3100 and Dish 4500C receivers. Both work great. Now have upgraded the TV to 42" Panasonic HDTV with HDMI inputs so am looking at HD channels. It seems the Dish network has a lot more HD receivers and they are available on "that other site" for reasonable prices. Bell CSR was no help on this. Can I activate a newer Dish HD or HD PVR (for example the 921, 942, 622) on my Bell service?? What about the older Dish 501 PVR?
Any information is most welcome.
Thanks in advance.
Marg
NO! Bell will not activate dish branded receivers.
Adding HD

What are the current promotions for someone wanting to add HD? (any for someone who needs a dish upgrade)

-gmd
Yes there is a promotion for HD upgrade, just go on bell's website and click on offers for currrent subscribers.
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