Depends what kind of "bundle" you have. If it's a reduced price bundle with a contract on everything you may not be able to cancel any of it without huge penalties until your contract is up. If it's just a regular bundle with just the $5 rebate per extra service then when you get your phone ported out they'll just drop your phone service from your bundle, along with the $5 rebate you were getting from it.
ok but you didn't answer my question. What is your plan for the bell line? If you port the number away from bell to another provider the bell phone becomes useless. You dont typically port numbers unless you are planning on cancelling the service. I suppose you could ask Bell to assign another number to that line and then your bundle would be still in play I would think.
I don't think a dry loop can be considered part of the bundle so I would think with the phone being dropped out that you will have to re-bundle your services with them.
The new company handles the port so in theory you contact your new provider and they contact Bell on your behalf to initiate the port. You might want to be proactive and contact Bell ahead of time to let them know what is going on if not, I'm sure they will contact you about it.
That means that we currently can not currently port in numbers from the ratecenter: Spruce Grove. We keep adding ratecenters to our porting coverage constantly but at this time it is not portable to us.
You can check what are the ratecenters we can port by logging in to your customer portal, enter the menu option DID numbers -> DID portability, and then click on the "Check availability" link in the line that reads "Local Canada" porting, so you can verify ahead of submitting any port request.
Thank you, I hope this clears up some of your questions.
It looks like it's Bell West, Telus, and Shaw in your rate centre which unfortunately means there are likely very very few VoIP providers who will be able to serve you. If there were one that could, it would likely be because they have a PRI from Telus, which is not a cheap endavour.
I am in a similar situation to you, I have all my services (phone, TV, Internet, Cell) with Bell (for years, no contract) and I submitted a port request April 30th for my landline #. As posted in the port thread, you submit your port request with VOIP MS before ever calling Bell. This request should result in an automatic dry loop for DSL based on what I read. Time will tell. My FOC date is May 6th. I may call 310-SURF to try and get my account noted so I don't ever loose my DSL as a result of this number port. I expect that my other services would still receive the same bundle discounts. Again time will tell.
No Babytel the VOIP provider said Eastlink is not the CLEC.. i look on CRTC it says Bragg communications. So i resubmitted as that.. still no reply.. Eastlink has said that Babytel needs to have an agreement with them in order to port. is that true?
What Eastlink told you is not true. Typically a VoIP provider such as BabyTel would contract with a CLEC such as Distributel or ISP Telecom, and the CLECs do the work of porting a number. It would be impractical for every small VoIP provider to have an agreement with every CLEC in Canada!
I have never used BabyTel, but if they can't figure out how to port your number, that does not bode well for a relationship with them.
FTR, The Bragg Group is the parent company of EastLink.
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