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Please help me, 8300 just froze, rebooted and I lost ALL!

2720 Views 11 Replies 6 Participants Last post by  EnderWiggin, 
R
Hi guys,

Seems like once every 6 months I lose everything on the Apricorn Xpander. what am I doing wrong?

Here is my problem. Just got home, turned on TV and SA 8300 with an Apricorn 1 Tb Xpander. All has been fine for at least 6 months. got over 180 recordings but not even half full. Started watching a recording and pressed on guide to see what is playing in the meantime.

Well the PVR froze and rebooted all by itself. external drive I could see stayed on, green LED always lit. TV also stayed on. PVR displayed Boot instead of time on the front and then blank.

came back after about 5 minutes. I still see ALL my recordings on the list but when I choose something it just goes back to default 998 channel screen suggesting I press the list button to choose a recording.

I know those recording aren't wiped. external drive is fine. WHAT CAN I DO? over 100 of those recordings are my kids' stuff. it will break their hearts to miss that stuff.

PLEASE, there has to be a fix!
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Ronaldo, if you continue to have problems, there are several threads regarding the eHDD that you should read (at least the last few pages of each.

- Videotron New Firmware
- eHDD on Videotron in English and in French.

There have been many issues with eHDDs after the firmware update. (I do realize that yours was working fine until recently). There's also a thread in the Rogers forum on eHDDs - read the last few pages of that thread...

If the PVR operates properly on just the internal, then the eHDD, enclosure, or the firmware could be the issue, or a poor SATA cable connection.

Also, many people have commented that they found problems when their drives were very full. Do not allow your drives to become too full as this causes issues with PVRs and computers. Delete programming.
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