IC has definitely dropped the ball on this, but not because of the kid's emotional fitness.
I'm not as convinced IC dropped the ball, at least not completely.
Their first contact in a situation like this would be to send the letter saying "cease and desist" and not "we're busting down the door and taking the transmitter". Unless there is a life-threatening situation, I think this is reasonable. Most people upon receiving a cease-and-desist letter would do just that and thus IC's goal of getting them off the air is achieved.
When he didn't cease and desist after the first letter, they sent the second letter, probably with stronger language in it, but still with no doors being broken down. And the letter did have the desired result. He shut down the transmitter and posted a
mea culpa on his website. IC probably reasonably considered the case closed.
When he started up again on Christmas Eve, he was almost certainly (in my mind, anyways) taking advantage of the fact that people at IC were off for a few days because of the statutory holidays overlapping with the weekend. Considering that his starting up his transmitter again after the assurances he provided probably completely caught them off-guard. They probably had to sit down with the department's legal counsel to determine how to proceed and get signoff on things from various levels of management, all while most people are on holidays.
Also, if you're going to do an enforcement action with police in tow, you want to make sure that all other routes have been exhausted first, because raids can go wrong. (Consider how a simple raid by the FBI turned into the fiasco in Waco, Texas a few years ago.)
It sounds like there was one more phone call in January from IC to Saade saying something like "You're leaving us no choice. Turn it off for good or we're showing up with the cops to take everything." And a few days later, they did.
It would be nice to think that there's a small army of spectrum cops running around ready to pounce on rogue transmissions at a moment's notice. (It would certainly be nice to have them in the amateur radio world from time to time.) But small armies cost money and people seem to recoil in horror when they're told they're going to have to pay more if they want the government to increase the level of service.
I imagine that things would have been resolved sooner than they were if this hadn't happened smack in the middle of the Christmas holiday season when most government employees were in the office for three days between Christmas and New Year's because of the way the statutory holidays fell. That probably delayed things by at least a week to ten calendar days.
Oh, and before someone says "yeah, but I bet you work for IC", I don't, though I am a civil servant so I have some insight into how the government works.