I hate to defend these guys but it is a business. If the CEO came out and said "we're going to spend more money on the OTA" he'd be ousted immediately. There's simply no return on investment here.... likely hamstrung by Bell's cheapness.
On the other hand, if customers feel cheated they will try and find ways of cheating the company or take their business elsewhere. The problem with broadcasting in Canada is that Canadians have been turned into a captive customer base by government regulation and empire building by big business. That's especially true of Bell. Not that Canada is unique in that respect but Canadians seem to be very resourceful at getting revenge.I hate to defend these guys but it is a business.
Thanks for your help. You know and I know that it shouldn't be hard to fix, my problem (what my question referred to) was: how to find THEM, the person at Global TV in a position who could do it? I found an email address to the newsroom, I assume people who work on the news would not know about OTA technical problems. I sent an email to that address a few days ago anyway, asking to have it forwarded to their engineering group. We'll see if anything comes of it...The broadcaster needs to tie their encoder to a proper time source so that the system time table (STT) that they broadcast is accurate.
send them an email demonstrating the issue with some pics, good channel vs. bad channel next to an accurate clock.
should be pretty straight forward for them to fix that...