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Discussion Starter · #1 ·
I see that Channel Master is offering a TIVO Edge as a replacement with more features, instead of their less expensive Stream+ OTA DVR (on sale 50% off) .
Two questions:
Is this a good replacement for my CM7000PAL?. It's starting to act up again.
Can I use it like the CM7000PAL without paying for a TIVO subscription?

Laurie in Ladner BC with a roof mounted DB8e
 

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Discussion Starter · #4 ·
Channel master site says neither Edge or plus supported in Canada
I guess I will stick with that spare DVR I bought a few years ago. A PHD VRX2.
If it is a capacitor on the CM7000PAL, like it was once before, I may be able to fix it (again).
Majortom was very helpful in teaching me how to identify a bad cap.
 

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Discussion Starter · #5 ·
I just got confirmation from CM that TIVO does not interact with the Canadian TV guide sites.

"This product is not compatible with the Canadian guide, only US. Thank you for checking! "
 

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I just got confirmation from CM that TIVO does not interact with the Canadian TV guide sites.

"This product is not compatible with the Canadian guide, only US. Thank you for checking! "
I just got confirmation from CM that TIVO does not interact with the Canadian TV guide sites.

"This product is not compatible with the Canadian guide, only US. Thank you for checking! "
Just want to confirm that the EDGE offer Canadian or US Setup. Since my two other Tivo (bolt and premiere) were setup with an US zip code (in Montreal area just set to Champlain), I did not try the canadian setup. But this new box is way faster than the other and work just jne in the Montreal area. I supposed the Canadian setup will remove access to Tivo+ and Pluto TV channels.
 

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FYI; using a US zip code of a town or city that borders Canada will give you Canadian channel listings in nearest receivable market.
Buffalo or Niagara Falls for Toronto,
Rochester, Watertown for areas east of Toronto.
Detroit for the Windsor market.
Champlain NY (Plattsburgh market) is the nearest town for Montreal, but that might be a long shot due to distance.
 

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ASA TiVo units, go with a used with Lifetime. Their Series 3 HD,is probably the best buy, at least the tuner is better them anything newer thou boot times are terrible (from a power off or re-boot) and it's a power hog (compared to today's standards).
 

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I bought a new Tivo with lifetime in January 2019 from Amazon Canada. Everything was fine until now because one of the tv station in Québec changed it's frequency (NOUVO). I am able to tune to the new channel frequency, but the tv guide is linked to the older frequency. I can watch the channel, but I can't easily record a tv show because the tv guide points to the old channel, wich gives me a blank screen.

I contacted TIVO, and they told me that TIVO is not supported in Canada since December 2020. "Your TiVo device will not receive software updates nor get program guide information beginning December 1, 2020."


I don't know about software updates, but I still get TV guides. The thing is they won't give me support for the issue I have, and I'm afraid that my TV guide will stop working for real at some point.

Apparently I bought a "lifetime service" that lasted a single year.
 

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The CSRs at TiVo are often confused by Canadian support issues. Generally speaking, CATV service through Canadian providers isn't available due to the lack of equipment compatibility, but ÔTA TiVo devices are fully supported in Canada.

You mention that you are receiving the guide information for all channels except for the Noovo channel affected by the RF change. This confirms that you are receiving the "lifetime service" from TiVo.

I recommend that you submit all the details for the Noovo RF channel change in a lineup case using the following form: Tivo Customer Support Community

Based on my experiences of having submitted similar requests for the Montreal channel lineup changes (including one submitted a few months ago), you should see a channel listing update in your guide within a few days.
 

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My TiVo Bolt stopped working last year. I figured it was broken however I realize now something else is going on. I did a reset on the Bolt during startup and it allowed me to enter my country and zip or postal code again. I choose 13669 which is Ogdensburg, NY. The closest to Ottawa. It loaded with the Ottawa guide. Worked great! The machine wasn’t broken after all. I decided to go through the setup again and keyed in my Ottawa postal code instead. The Bolt will not boot up after doing so. It goes into a constant reboot cycle with an error tone “Boom” on its way up. The only way to get it back up is a factory reset. I’ve tried this several times and it consistently fails using Canadian postal codes. I’ve used a variety of Canadian postal codes as far away as Nova Scotia and it fails each time. My Bolt will only work using a US Zip code. This must have been a change that TiVo made. Not sure why they would do this to customers who spent so much money on their equipment plus lifetime subscription. Not good customer care at all. I would never buy another one. I currently own 3. The Roamio did not have an issue with the Canadian postal code but I changed it to the US Zip just in case. Who knows what the next firmware update will do.
 
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